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5 Reviews
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LIPSTICK ON A PIG
REASONS WHY I WOULD NOT RETURN AGAIN UNLESS INVITED BY THE MANAGEMENT. ( which is the proper thing to do) I DESERVE A PROPER APOLOGY. PROS: Truly Gorgeous restaurant in well situated Paris neighborhood,, cheerful and stylish and pink and green striped and very French. See pics which are all accurate. Expensive restaurant-one should expect to pay minimum $400E for 3 persons. Although-Very good service, very good (superb) food, beautiful bar and shop. All around good. CONS: Whether accidental or not, they charged my cc 2X for the dinner. The $400E became $800E which I did not realize until the following day. When I called, I received a "song and dance" by very an unapologetic staff member gal who claimed "it's never happened before" !. My actually speaking to her required my calling at least 3-4X without a reply---finally I receive the call back. Several days go by and charge is still "pending", The snooty GM fellow, who also does not apologize, claims it will take time. He does not apologize at all-not for the credit card mishap, not for the rude colleague, and not ( not telling Americans beforehand) allowing me to tip generously $80E to the Server- ( as we later discovered tipping is NOT customary in Paris. He only tells me that "the charge will drop off". Which it FINALLY did ( 7-10 days later) This may sound trivial, but if you are in another country, w/limited language access, and perhaps having budgetary constraints and this type of thing happens, it could be catastrophic for someone. In any event, it's over but it caused a good deal of stress and time. So, nice looking restaurant, good food, nice service--improperly trained in in human kindness or decency by Management. YOU BE THE JUDGE. You have been forewarned. -THE END-
Be the first to ReplyExpensive and not worth it
Visiting Paris we went to Maison Russe ! Early dinner booked. Table by the window and flimsy have to ask several time to be moved to other table as claim all tables reserved and we had reservations too!! Food ok no more. Small portions high price! Waiter ask if we want to add a tip even though service included in France. Left tip than we were ask to leave as table needed even though plenty of tables empty! Will never step foot back again! Do not think joint will survive if staff continues with this attitude!
Be the first to ReplyLovely room, reasonably good food, staff efficient, management work in progress.
Lovely rooms, beautifully designed like an opulent Russian dacha. The staff were generally fine and helpful. The food was good. There was an air of over confidence that bordered arrogance which is a shame. The manager was particularly arrogant and for what I’m unsure. I wasn’t the only guest to feel that, we shared the comment with a lovely Parisian couple who were leaving when we were too. Anyone who asked him a question he kept saying look online at the website! I would send him to a hospitality course to bring back down to earth. Lovely evening overall and would have liked to give it a higher rating, maybe next time the management will be humbler and more friendly overall. Good luck.
Be the first to ReplyGreat food
Had an exquisite dinner during the last week before they changed their name to Maison R. Sweet vodka, champagne, truffle and caviar pizza, the main had caviar too. Great service and good entertainment with lice russian music. Elaborated decor and lighting.
Be the first to ReplyA superb night
We were invited by friends to this newly opened restaurant. A lovely set up, over a series of floors with a Russian theme to it. The ambience was great, it was cosy and intimate while at the same time having a lot of covers and space. We had a private room on the top floor which increased the excellent intimacy of the place.
The food is Russian, a lot of caviar and salmon on the menu. The vodka list and cocktails were excellent and the wine list was strong. We stuck to the vodka that night just to keep it clean and Russian. Its an excellent place and worth a booking, bring your credit card as the prices are very bullish