This is a Marriott - an overpriced Marriott with Mandarin - Mandarin Oriental, Miami - Trade Reservations
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🤢 2/5 - This is a Marriott - an overpriced Marriott with Mandarin
By 👻 @Yuri V., 05/19/2022 3:00 am
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This is a Marriott - an overpriced Marriott with Mandarin badges. The location is nice and so are the views if you want to be downtown. The staff are nice but most are zombie-like, slowly reading from scripts they tried to memorize. The upgrades are stingy and awkward. The breakfast is Marriott Courtyard or whatever those sterile 3 star properties are called. The waiter brought a dangerously chipped cracked glass. Moving rooms was challenging. Virtually everything is old, cheap, and marginal. I am used to Mandarin properties where your check in process is elegant. This one took a long time and everything was in apathetic slow motion. No one cares; everyone is dazed. There is no passion, no pride or brand. Mandarin, you have become a random, sterile chain that charges for internet unless you give up your email and fill out dumb forms. Wi-Fi does not work in the room. Staff are not familiar with amex contract. It's sad. It's very sad.
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