Carry out, extra charges and missing food. - Manny's Mexican Restaurant Kansas City - Buy Reservations
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Ranked #24 in Kansas City's Best Restaurants.
🤢 2/5 - Carry out, extra charges and missing food.
By 👻 @GRADY92, 07/01/2022 3:00 am
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As a long time customer of Manny’s and Ponaks all I can say is Manny’s has gone downhill. We’ve given them many try’s with carry out since Covid and it has been horrible! Even the food has gone downhill since Manny passed away. Seems his children are more about the money than the great restaurant he had. Missing items from platters, they haven’t used tomato’s on any dish for over a year, guacamole had no onion let alone tomatoes and way too much lime. Basically a runny dip. Called restaurant twice on 2 different carry out orders to be reimbursed for the charge and the manager had a ton of excuses from ordering from ChowChow. We’ve never had a problem using ChowChow and WE pick up the food. We decided to give them another try after 6 months for carry out and one al le carte item was not there. Of course we see that after we drive 20 miles back home. Now they’re charging a service fee of $3.66 on the carry out that says it goes to the community but then says it goes to the restaurant. Manny would rollover in his grave to see what his family has done to his name! I’ll let AMEX deal with the greedy bunch. Check your bill for sure for carry out AND in dining. Food isn’t what it use to be but we’ll continue with PONAKS which we do carry out all the time. EXTREMELY good, very consistent, lots of food and good prices. By Manny’s, we’ve been coming to you for over 28 years and Ponaks for over 45 years, you’ve lost us and I’m sure many more as customers.
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