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Masa Japanese Hibachi Manchester Reviews from The Last Year
If I could give this a lower score I would.
Went there for lunch yesterday. It wasn't busy. They sat me down and then we waited and waited to order a drink.. ice tea asked for sugar never got it. Ordered, she got that wrong. The food was disgusting!!! The service was "NONE". You could not find the server at all. My recommendation is : DO NOT WASTE YOUR MONEY" here!! I paid $70 for no service and did not like the fact I gave her a tip for lack of service. The ambiance is zero its' too dark and dreary. Trust me I rate on the restaurants I go to. This was the worse place to go and eat at.
One of my worst dinner experiences.
Very disappointing. On a business trip. Sitting at a bar and getting a good dinner makes my day being stuck onthe road most of the time. Instead, it just raised my blood pressure. Got the shrimp with Filet Minon upgrade at $30. The steak was chewy, and the shrimp was a joke. The teriyaki sauce tasted like it was added at the end out of a store-bought bottle. I let them know my concerns and they adjusted the bill, but that's not the point. The place is nice and bartenders are good, but it took too long to get the check. oh, the guy 2 seats down, look like he barley touched his meal, and didn't have it wrapped to go. It went into the garbage,
I'm sorry, I don't get the hype at all! The salad was brown
I'm sorry, I don't get the hype at all! The salad was brown and dried out, the chicken teriyaki was chewy as could be and the rice was almost rubbery, I can't explain it. The service was obnoxiously slow and my server came back WREAKING of cigarettes. The ambiance is decent and does have a nice hibachi style dining experience as well as booth seating. However, the food was not good. I actually felt sick after. I would not go again.
we called 8 hours ahead, got here at 4:48 pm and then
we called 8 hours ahead, got here at 4:48 pm and then haven't even gotten served or brought out food or have had people cook infront of us yet, it is now 6:03 pm and we are still waiting, yet people who got here after us have already been served.
Wonderful!!
Excellent food and service! We reserved for a family birthday. The woman I spoke to on the phone to make the reservations was so nice! She was very professional as well as friendly and helpful! She suggested we could bring our own birthday cake which was a great idea. The next day we came for our dinner. We had a lovely, spacious table. Our server was patient with our chattering and delay in ordering. We ordered several apps and everyone had different meals. We were all very satisfied! Excellent food, fresh and delicious! Highly recommend! We will be back!
Exactly as it claims to be, decent Hibachi and Sushi.
The restaurant is separated in to two sections, the table service and the loud hibachi side. The table service side is great as it isn't too loud and you can have a great conversation with your friends as you eat. If you want a show to go with dinner, because that is really the big reason to do Hibachi, then book a table at the hibachi, it is always worth it to try once! I am a bit disappointed at the quality of their cleanup as the floors have a slight slickness I assume from oils on the floor, though I have only really noticed this once in the quiet side and until I visit again, I will assume that it was a one-time thing and perhaps something spilled. The staff are nice and service is decent.
DO NOT EAT HERE! I found a RUSTY STAPLE in my salad
DO NOT EAT HERE! I found a RUSTY STAPLE in my salad (picture added). As if this was not bad enough my mom had literal GLASS in her hibachi rice so who knows who else ate glass. The glass for stuck in her gums and chipped her tooth. She had to go to the dentist and get x-rays and her tooth fix. Apparently Masa has been closed multiple times for health issues. Will never be eating here again it was a safety hazard. Luckily I spit the staple out but if it went into my cheek I could've gotten tetanus. Will be calling the health department as a rusty staple and glass in food is UNACCEPTABLE.
What a great find! I was staying at a hotel in the area,
What a great find! I was staying at a hotel in the area, and there weren't a lot of great options, except the mall food court in walking distance, so I happened up on this place. I opted for sushi rather than the hibachi experience since I was eating alone. WOW was I impressed. the service was fantastic, and the quality of the sushi was spectacular. I really enjoyed the bay scallop sashimi, and their local custom roll - the Manchester! There was a great bar as well, with a full stock of anything you could imagine. The bartender made some interesting drinks for others (I wasn't partaking that evening). It was a high energy place, and everyone seemed to be enjoying themselves and the food just as much as me. I would highly recommend this place I would go back!
I had a pleasant time the first time I came here.
Came with a big group for hibachi, made a reservation but waited 40 additional minutes to be seated. The staff was very friendly, the food was good and the portion sizes were massive. I had a great time and enjoyed the food, I decided to order out the following week. I ordered fried rice and it was nothing like I had the week prior. The rice was more like white rice, it lacked any sort of flavor and the chicken was chewy. When I order fried rice I usually cannot stop eating, in this case I couldn't even get myself to eat it, I was so disappointed. Unfortunately, I live 30 minutes away and was not going to drive back to the restaurant. I called Masa and expressed my disappointment. They informed me that the cook said that is how the food was supposed to be line. The manager ended up getting on the phone and I explained to her that the food was not good at all and I was extremely disappointed, they wanted me to drive back to the restaurant to show them the food and I told them I live 30 minutes away. They had me text them a photo to their personal phone of the food. In the end the manger gave me a "store credit" and told me the next time I go to give them my number and they will honor the amount. I have been back and they did honor that credit, I ordered hibachi for take out and it was very good. Reason why I am giving them 4 stars is I am happy that they did the right thing for a dissatisfied customer
Bad experience turned good
I had a pleasant time the first time I came here. Came with a big group for hibachi, made a reservation but waited 40 additional minutes to be seated. The staff was very friendly, the food was good and the portion sizes were massive. I had a great time and enjoyed the food, I decided to order out the following week. I ordered fried rice and it was nothing like I had the week prior. The rice was more like white rice, it lacked any sort of flavor and the chicken was chewy. When I order fried rice I usually cannot stop eating, in this case I couldn’t even get myself to eat it, I was so disappointed. Unfortunately, I live 30 minutes away and was not going to drive back to the restaurant. I called Masa and expressed my disappointment. They informed me that the cook said that is how the food was supposed to be line. The manager ended up getting on the phone and I explained to her that the food was not good at all and I was extremely disappointed, they wanted me to drive back to the restaurant to show them the food and I told them I live 30 minutes away. They had me text them a photo to their personal phone of the food. In the end the manger gave me a “store credit” and told me the next time I go to give them my number and they will honor the amount. I have been back and they did honor that credit, I ordered hibachi for take out and it was very good. Reason why I am giving them 4 stars is I am happy that they did the right thing for a dissatisfied customer
Terrible false neon sign lb lady states not exist .lady not helpful keep me to find other home rude gave me meal I'm all
I was not out home for year medically going home hospital. Saw neon sign baked lamb.never been there but love lamb. Excited as really late night. I'm hard hearing disabled. No eye contact from lady no attention rude .non personal not interested with me staying to eat as no lamb on sign.i asked her as it teased me to shut down for night. Rolled eyes .eat something here or leave . Never been there didn't try to sell me on other things. Asked what night next lamb special.didnt understand kept saying no lamb tonight. So asked what specials other nights on board future .she states no lamb. Ask for menu as never ate there had questions.she was gone went bar drank water asked question meal seafood there.she said brown sauce veggies stated allergic to brown sauce would like custom lemon garlic other sauce.no comes brown.let me talk to cook I know he will cook other save took home threw out after being homeless as brown sauce.lady should be fired no social sales skills .never eat there.gave me what allergic too had taki so lost 24$. No food for day.members there nice bar. I told employee she needs to face me sell her product I want to buy.stop being boring rude non interested. Never again sad food looked good
Manchester's Best Restaurants that are most frequently booked by customers of Masa Japanese Hibachi Manchester
Buyers interested in Bern's Steakhouse: PLEASE READ
By 🍑 @BraveCloth47, 09/08/2023 4:56 pm
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ADMIN PLEASE PIN THIS MESSAGE
For those interested in dining at Bern's Steakhouse in Tampa, please know that reservations cannot be listed here due to the management at the restaurant regularly checking and cancelling reservations that appear on the site.
The ONLY way to secure a table is to place a bid with a wide enough time range and a seller will work on it to have it filled. This way anonymity will be preserved and you will be able to show up to the restaurant without any hassle.
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Answer from 😺 @ChattyChain37 (09/08/2023 5:38 pm)
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Same goes for 4 Charles and I Sodi
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By 🍑 @BraveCloth47 (09/08/2023 5:46 pm)
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