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Masa New York Reviews from The Last Year
Disappointing.
My husband took me to Masa for my birthday last week. Twenty minutes into the experience at the Chef's counter, my husband got VERY sick from a stomach bug (Not from Masa, to be clear). We had to leave to get him home immediately. I was both gravely concerned for his health and also disappointed that I missed out on the dinner. But what made it worse is that the manager explained that there were no refunds or credits per their policy. (Pre-payment is required at point of reservation). So we basically paid almost $2,000 for a meal we ate 1/10 of, if that. Then she added she hoped she'd see us back. Why would we go back? I expected a better, more compassionate level of service from this tier of restaurant. Just....disappointing.
Nothing was spared in creating the food here.
Gastronomical experience not to be missed.
Ok, you will spend a lot of money.
Unlike some other restaurants (like EMP) you know where the money is going and why this meal is special. We also had the saki pairing and extra Wagyu beef. So what if the bill was larger than my mortgage. The smiles on everyone's face and guffaws at the presentation and taste made it more than worthwhile. Oh they don't validate parking and tax and tip are extra
Does not warrant 3 Michelin stars.
I would not go back. Plenty of other omakase in nyc that are as good and not as expensive
Awaiting for years to partake in a memorable meal at Masa,
Awaiting for years to partake in a memorable meal at Masa, the last remaining 3-star Michelin restaurant on my New York list, I anticipated an experience worthy of its lofty reputation. With the standard omakase priced at $750 per person and additional courses at $250 each (which we selected with delight), Masa's elevated status promised not just culinary excellence but also unparalleled service. However, what should have been an extraordinary evening turned into a series of disappointments. The ambiance was disrupted by an incongruous chorus of "Happy Birthday" songs, followed by a distracting photoshoot at the counter. Mishaps ensued, from finding an unwelcome hair atop one of my plates to the surprising unavailability of a pre-ordered wine bottle. The most disheartening revelation came during the course featuring Toro, where conflicting explanations about its origin left us questioning the integrity of the restaurant. More specifically - when served the first Toro course and my husband (who I should mention has been to Masa and Japan multiple times) inquired where the fish was coming from - we were told it was from Boston. Very well and the dish was probably the best we had all night. An absolute perfection of fresh wasabi, sticky rice consistency, and, of course, the tuna belly slice. Interestingly enough though - as the next course was served and we inquired of the fish origin - we were told "All the fish is coming from Japan." We were understandably confused and I asked once again where the Toro in the first course was from, "JAPAN" two waiters now uttered almost in unison. Interesting. Additionally, a confrontational encounter regarding photography policies further tarnished the experience. Despite my efforts to address these concerns with the Director of Operations, the disappointments persisted. Reflecting on my evening at Masa, I cannot help but question its continued 3-star status on the Michelin Guide which is becoming less and less relevant by the day and something appearing to be bought by the $750-950 omakase nights. Interestingly enough - MASA is also hidden on Google with the disguise of only Bar Masa (not quite the same restaurant and pricing), as I imagine the reviews were similar to mine from various patrons.
Masa: An Absolute Catastrophe
Having eagerly anticipated a meal at Masa, the lone 3-star Michelin restaurant left on my New York list, I envisioned an experience worthy of its prestigious reputation. Priced at $750 per person for the standard omakase, with additional courses at $250 each (which we gladly welcomed), Masa promised not only culinary excellence but also unparalleled service. However, what should have been an exceptional evening turned into a series of disappointments. The ambiance was marred by an out-of-place chorus of "Happy Birthday" songs and a distracting photoshoot at the counter. Mishaps followed, from discovering a hair on one of my plates to the unexpected unavailability of a pre-ordered wine bottle. The most disheartening moment came during the Toro course, where conflicting explanations about its origin cast doubt on the restaurant's integrity. Despite addressing concerns with the Director of Operations, disappointments persisted. Reflecting on my experience at Masa, I couldn't help but question its continued 3-star status. Interestingly, Masa's online presence is obscured on Google, possibly due to similar reviews from dissatisfied patrons. Try Instead: Shuko; Sushi Nakazawa; Juku (currently closed, but pending re-opening); Sushi Ann; seriously even Nobu will have better service and consistent
Wonderful experience.
Booked a 5pm seat at sushi bar and was the only customer for the first 30 mins. Most of the dishes were 5 stars but a few were disappointing, like the lobster. Was it worth $1400 with food and wine? Yes, but I would not do it again. Staff were great and my only complaint was that I was so full at the end of the meal that I thought I would explode.
Celebrated my husband's birthday at MASA and got to take a
Celebrated my husband's birthday at MASA and got to take a photo with the man behind this exquisite experience. Enjoyed every bite of the meal that was prepared before our eyes by our seasoned chef! Our servers and chef were attentive and efficient. Attention to details to make the meal enjoyable to us stood out the most to me. It's the kind of service that truly deserves 3 Michelin stars. I believe you get the same number of courses if you sit at a table but for an elevated experience get a bar seat. Half way through the meal chef realized that I'm getting full so he made my husband's portions slightly larger than mine, and cut the rice off mine so I can finish the meal as planned. Absolutely loved the dinner we had at MASA and will be back. I wanted to take one star off because I felt like we were a little rushed as they had another seating after us and needed the bar seats, but decided against it because if they pace it you will get full faster.
My husband and I celebrated our anniversary at Masa by
My husband and I celebrated our anniversary at Masa by enjoying the Hinoki Counter Experience for $950pp. Was it worth the price? For me, no. For my husband, absolutely yes. Masa is my husband's favorite restaurant of any cuisine. He's been there multiple times. My favorite is E by Jose Andres in Las Vegas. E by Jose Andres is over the top, experimental, and bold. Masa is subtle perfection. If you value subtle perfection as much as my husband, then you will love Masa and the price will be worth it. The purpose of the subtle flavors is to maximize the flavor and texture of the fish without overpowering it. At Masa, I've tried unique fish that I have never had anywhere else. Every course was delicious. I don't think I've ever had such fresh fish, either. Don't get me wrong - I absolutely loved Masa. While I understand the price, $950 is a lot. For the $200 price difference of sitting at the bar and watching sushi masters execute your meal with precision vs. enjoying the same meal at a table, I would say pay the $200 difference and make this a true experience. Our sushi chef was outstanding and very friendly. The servers were attentive to the extreme, but it felt a bit intrusive. A single droplet would be wiped up immediately. However, they would switch from side to side constantly and I felt like it took away from the experience a bit. The ambiance was wonderful, but the best view was right in front of us. Everyone at the counter was well-dressed, despite the website stating the dress code is "casual and comfortable." Looking around the restaurant as we were leaving, luckily, I didn't see anyone wearing casual clothes. If it wasn't for the price, I would be back in a heartbeat. Since my husband loved it so much, we will likely be back at some point, anyway.
I love this place.
I don't love that you can't take pictures of the food but I respect it. This is more like the fine dining experience that somehow seems like anyone can do it. Other than the price point, the ambience is laid back and you're supposed to not dress up. The dress code is casual, not formal or business casual. When we got there before it opened, we couldn't find it. The door is part of the wall so unless it's opened, you can't find this place. There are no identifying signs to indicate you're there. Once the door opens, there's an orange curtain with the Masa symbol that invites you in. When you enter, it's this beautiful interior that's black and zen. We went for lunch because it's half the price of dinner and you can sit at the counter. The staff pull the seat for you and when you get up to go to the bathroom, they push the seat in and when you return, they pull the seat out for you. I think they got tired of doing that for me because I got up so many times to go blow my nose haha. Anyways, the food was amazing (how can it not be), they give you this little painting from the mushroom dish that's pre-signed by Masa and the chef from that day. Our chef was Tony. He was very friendly, knowledgeable and had a sense of humor. I asked out of curiosity how often Chef Masa was there and they told me he tries to be there at least every other day. The day we went he was in London setting up another restaurant. So if you go, you may see the wizard himself. The experience is surreal and this is a place I would return to again and again. It's exquisite, it's simple, and it's breaking the rules without being rude.
Highest quality ingredients I have ever seen, this is
Highest quality ingredients I have ever seen, this is probably the peak of seafood and sushi you can get in the US. The roasted sea urchin with truffle was such a magical dish, having incredible umami and creamy flavors. This is a once-in-a-lifetime experience, as it is not really worth the cost of the meal.
Authentic Japanese experience
The food was very good, the and the place was also cosy, Japanese(ish) so the ambiance was ad hoc. We had a great time. The prices are a little expensive.
Just wow!
Mind blowing! And absolutely worth the price given the quality of ingredients and level of services. I’ve eaten at several omakase restaurants within the US, 7 to be exact, 2 of those are michelan rated. However, masa was the best one! Within the first 5 courses we had toro, caviar, uni, crab, waygu, truffles. And it all tasted incredible. Then we went into the 18 course nigiri. Every fish was carefully chosen and the cuts were delicately made. We saw our chef discard pieces of cuts that he called “unworthy”. We also had the sake pairing which was worth it has the sake paired so well with every single bite. And they kept your glass full. I read a lot of reviews that claimed it wasn’t worth the price which made me nervous. However, as someone who is experienced in omakase meals, this is definitely worth the price. I mean, the first course was an entire 25 grams of caviar! Also it takes someone who’s experienced omakase before to enjoy a meal of this caliber. They don’t allow photos which made the meal more enjoyable as we were not worried with snapping pics of everything.
Outstanding
It is horrendously expensive and equally good. I need to write more to get this published but there is nothing else to write. A lot of outstanding food and great sake and this time of the year yummy white alba truffles.
Exceellent food
Simply awesome. The best 3 star Michelin restaurant we have had. And we eat a lot of Michelin. Only draeback, it's expensive. But believe me when I say the price justifoes the quality of food. But surpringly there wrere no dessert after the palatte cleanser?!
An outstanding lunch in Midtown Manhattan
The bar at Masa ("barmasa") is a favorite for excellent Japanese meals with outstanding service at a reasonable price. If you start out with sake (you really should) the sommelier will guide you through the sake lists as though they are all bordeaux premier crus. Since I usually know what I want to eat (this was not my first -- or second--visit) I skipped the detailed menu descriptions, but I'm sure they would be helpful for a newbie like the single gentleman at the next table. The servers manage to treat you like an old friend who needs a few clues, and no matter what you order it will be delicious and elegantly served.as I expect in Tokyo, although rather rare in New York. Anyhow we had beautifully served tuna temaki followed by cold noodles and tempura shrimp, the traditional Japanese summer meal. My only "criticism" was the lack of light, readily solved with my iphone but I'm sure my server would have immediately produced a flashlight...
New York's Best Prepaid Restaurants that are most frequently booked by customers of Masa New York
Booked 1 times by Masa New York customers.
Ranked #13 in New York's Best Prepaid Restaurants.
Booked 1 times by Masa New York customers.
Ranked #1 in New York's Best Prepaid Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Just got scammed!
Thats unfortunate but you can always get your money back if they cancel the reservation.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
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