My friends and I were in town for President's Day weekend - Matsuhisa Vail - Buy Reservations
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🤮 1/5 - My friends and I were in town for President's Day weekend
By 👻 @Pamela N., 02/21/2023 3:00 am
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My friends and I were in town for President's Day weekend and were so excited to try this location of Matsuhisa. We were told the weekend was booked ahead of time, but that we could call and/or show up and add our name to the waitlist. When we did call Friday night, just to see how long the wait was, Christina answered and responded "I don't know" to everything we asked. What's the point of having a host if she's not going to do her job? So we decide to go Sunday and put our name on the waitlist for the bar and Kacey/KC was completely dismissive of us. Not giving us a definite answer on anything and was being completely unhelpful. Mind you, I'd just let this blow over, but the collective attitude and tone were just unacceptable. The only person who offered to put our name down on the waitlist was Jen over the phone. Shout out to her, but the other girls left such a bad taste in our mouths with their unprofessional work ethic.
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