Wow. Horrible experience.I walked in and sat at the bar. I - Mayahuel Sacramento - Buy Reservations
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🤮 1/5 - Wow. Horrible experience.I walked in and sat at the bar. I
By 👻 @D M., 03/08/2023 3:00 am
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Wow. Horrible experience.I walked in and sat at the bar. I sat at one of two open seats. It's not a huge bar so the two employees behind it weren't particularly busy. The area was dirty and needed to be wiped down. I gave them an opportunity to do it, but it didn't happen so I had to ask for it to be wiped down.The lady behind the bar didn't greet me, but walked up and went straight to: "A drink for you?" May sound petty, but last time I checked, it was common practice to actually greet your guests. I also work as a bartender at a Michelin plate restaurant in Sacramento and I always greet my guests and make sure they have water, even at the bar. Everyone else had water. I expect better from a restaurant in the Michelin guide. So just to recap: Clean your bar and greet your guests with water and menus. It's not hard.Anyway, I ordered a soda with a splash of pineapple and she delegated it to the other guy, walked away, and proceeded to do nothing. He took my food order and was really friendly and accommodated a special request for me, hence the one star. He offered me a water but never brought it. He asked me what I wanted to drink and I repeated my soda order to him even though she also told him, but he never brought it.I wasn't marked with a linen or silverware until just after my food arrived, so for the majority of my time sitting at this bar I had absolutely nothing in front of me. No water, no drink, no napkin or silver, no chips and salsa. Nothing.The tacos I ordered would have been good if they weren't drenched in this thick salsa taquera. Flavor was good but just really heavy and way too much sauce. It was very cloy and not pleasant to eat. Imagine eating a spoonful of mayonnaise. Yeah.By the time I finished my food and paid I still had no water and no soda. I also never got chips and salsa like everyone else. The bartender continued to make drinks for everyone around me, but couldn't be bothered to make my soda or pour me a water.I asked a third time for water and for my soda because the tacos were spicy. She apologized and poured the soda with pineapple. It tasted like fake sugary shit. Soda splash of pineapple is a drink I can get at any dive bar. I don't know what they served me or what the problem was, but it was gross. I saw her making margaritas with other fake sugary flavored syrups too. Any fresh fruit in house? Even pineapple juice from a can is still actual pineapple juice.Again, for a restaurant in the Michelin guide, I find use of those cheap sugary syrups to be insulting to guests and just gross. I have an inflammatory condition, so added sugar isn't good for me because I will be in pain. A splash of pineapple juice is fine, but when I left I had a lot of trouble walking because I was in pain from what I KNOW was some sugary crap. I also had a stomach ache afterwards. I started chugging it cuz I was so thirsty but halfway through I realized I was drinking sugary fake shit. And I NEVER got water.If you're looking for clean, authentic Mexican food and beverages, look elsewhere.On my way out, there were two women behind the host desk. I looked directly at them as I was leaving to see if they would do their job and acknowledge my existence. They were having a casual conversation with each other and neither of them looked at me or said a word to me as I left.I want to support my fellow hospitality workers, but this was just a horrendous experience. Y'all need some very serious help. Never coming back.
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