THIS RESTAURANT HAS RUINED MY BIRTHDAY CELEBRATION!!! My - Meduza Mediterrania New York - Buy Reservations
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🤮 1/5 - THIS RESTAURANT HAS RUINED MY BIRTHDAY CELEBRATION!!! My
By 👻 @Jelena G., 04/20/2024 3:00 am
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THIS RESTAURANT HAS RUINED MY BIRTHDAY CELEBRATION!!! My sister has booked a table for my b-day party with 4 of my best friends since this was a top 3 new restaurants that I wanted to try. We have reserved a table for 4 of us on a Friday night at 7:45. The first impression was very nice until we have approached the hostess stand where we have been informed that we have 1:30 minutes left to eat. We have grabbed a round at the bar and then we were headed to the table where we were greeted by Jeremy who was very pleasant. After we have gotten our appetizers we were informed that our main course is arriving shortly. We have just ordered our second round and started warming up for what we were expecting to be a great night. Until the manager NOVA approached. She was asking if we are enjoying our celebration and if we were ready to order a dessert since the next table has arrived and they are ready to be seated while we were still enjoying our main course. I was already boiling inside since I have been looking at the clock and trying to see how much time do we have left and it's been only an hour since we have been seated. We have immediately asked for the check and refused to order a cake for my birthday. I am so disappointed and will never step in this restaurant again. I felt that Jeremy was the only person that felt bad about our experience but nobody else seemed to care. They are a new business and I think they should all have a proper training about what the customer service is all about.
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