I honestly can't thank this team enough. - Michael Jordan's Steak House Chicago - Buy Reservations
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😍 5/5 - I honestly can't thank this team enough.
By 👻 @Sarah F., 02/15/2022 3:00 am
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My experience was PERFECT! I took my wife and all of our friends to Michael Jordan's Steak House for her 30th birthday. With Dennis's help I rented a private room with a select food and drink menu. As soon as we arrived we were greeted with a warm welcome by the manager Kristen. She sat us in our room, took our coats and gave us our menu and set us up with our server. Within a few minutes into it I could tell this wasn't exactly what I was looking for in the private room. So I stepped out and asked Kristen if we could sit in the main dining instead. I fully assumed she would say with it being Valentines Day weekend, "Sorry we are all booked in the main dining". NOPE she went above and beyond. Within 10 minutes were seated in our new section, menus out and ordering our drinks/appetizers. I'm in sales myself and I pride myself on having outstanding customer service in my industry and this team just blew me away. I used to be in the restaurant industry before I got into sales and I went back to the room that night and told my wife, " I would have LOVED to work for someone like Kristen". Hands down the best restaurant manager I've ever met and you could tell she genuinely cared which is all I'm ever looking for. The atmosphere was absolutely wonderful. The hotel was wonderful, from everyone when we first walked in. Nice big rooms, great view, pool, breakfast, etc. As I told the other manager Dennis after he reached out to me this week to make sure my experience was amazing. I told him that this will be the place my wife and I stay every time we come to town from now on. Thank you a million for making this a weekend, my wife, myself and all our friends will remember for a lifetime. I truly appreciate you all!-Andrew
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