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🤢 2/5 - Okay, I'm going to start from the beginning.
By 👻 @Tiffany G., 04/11/2024 3:00 am
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We had reservations for 9:00 p.m. after standing there for several several minutes more like 45 minutes. Even though our reservation was at 9:00, we ended up being seated at 9:45. The lobby was extremely packed. You could tell it was a younger crowd who wasn't there to eat. They were there waiting for the bar to turn into a nightclub so having a mixture of middle-aged people in a lobby with what look like teenagers with their unthinkables... Lol hanging out. (I'm sorry that's the only word I can think of using without getting kicked off Yelp) Lol Finally we were seated and it was a breath of fresh air when our waitress came. First thing she says. I'm sorry you had a crappy beginning. Can I get you a drink? I don't know how fast I jumped up but it was pretty fast and I said yes please. And I ordered the bang bang Bangkok. To be honest, I just ordered it because I love the name but it ended up being pretty good. It was a margarita with jalapenos in it. Then we move on to the food is an appetizer. I ordered the Eden on me, a California roll and a tampier shrimp roll. Today was ladies night so mind you everything. Your lady ordered was supposed to be half off so if you didn't get half off on your order today I would be calling the owner. Cuz they will not tell you and I even had to catch my waitress. Pull her aside and said hey you screwed up after the fact she already charged my credit card. So moving on we got the Mongolian chicken to split side of white rice. These little meat stick things that were set up with their own little fire. My mister had a beer. Didn't even bother wasting time for dessert. I won't be back. No offense but seriously the bill was over $90 for two people. We each only ordered one drink and that's without her realizing she didn't even take any money off. So for a $90 bill, if ladies are half off Aunt we ordered the same thing. Then why wouldn't the bill be 50 or 40 or 45? No the bill ended up being $79 so how they figure that out? I have no idea but you know why I was watching the front hostess and the hostess supervisor Aunt. The amount of unprofessionalism is disgusting. Mind you I was sitting next to the hostess for probably over half hour watching them watching their supervisor watching the manager watching security. After all we're yelpers isn't that what we do? LOL and what I seen was an absolute shame. Not once said the manager come up front to try to fix the situation. Yes, I'm talking to you. You older gentlemen with the beard. And the hostess supervisor was very comfortational with all the hostesses to the point where one almost walked out. My suggestion is you need to re-line up your entire staff I mean your entire STAFF. DO YOU REALLY WANT YOUR SECURITY GUARDS AND SWEATPANTS WEARING NO SOCKS AND TENNIS SHOES TO BE THE FIRST THING THAT YOUR CUSTOMERS SEE IS THEIR PROTECTION GOD FORBID A BUNCH OF CRAZY ASIAN LOVING PEOPLE GET OUT OF HAND? AT LEAST ASSIGN A DRESS CODE FOR CHRIST'S SAKES YOU ARE A WELL-ESTABLISHED BUSINESS IF YOU WANT TO KEEP HAVING TRASH COME IN KEEP GIVING TRASH SERVICE THAT'S ALL I'M SAYING, people like me and my Mister who come in here intend on spending good money and being regulars for a long time. Not to mention my voice can spread to the many. I'm not here to ruin a business. I'm here to make a business and push them to do the right thing. I hope they do the right thing and reach out. But I'm not your voice. So please feel free to leave your impression of how your experience was, but mine. Very disappointing. I've been looking forward to coming here for years, but you know what that has now come to a disappointing END.
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