AppointmentTrader FAQ - Moonshadows Malibu - Buy Reservations
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Moonshadows Malibu Reviews from The Last Year
lets start with the ambiance.
the place was pretty well maintained and cleaned. biggest reason why i came here was because of the ocean. seeing my wife across me and seeing the ocean next to her was just an amazing experience. ok the meats and potatoes lol the food was ok. for appetizers we ordered fried calamari. this was really good especially with the chipotle dipping sauce. so i give that a 10/10. i had the lobster and crab linguine and my wife had the chillean sea bass. the lobster linguine i will give a 5/10. i messed up by asking the waiter for his opinion instead of going with my gut. not enough lobster and the sauce wasnt all that great. the chillean sea bass was really delicious according to my wife. i did get a small bite and yes it was really delicious. they give you some sauce to go with the fish and it was so tasty. they served the sea bass with spinach and black rice, the spinach wasnt washed properly and the black rice was kind of hard and not seasoned. if they serve the sea bass with other side then it would of gotten a 10/10. the fish was delicious but the sides suck so we gave it a 6/10. for desert we ordered apple pies with vanilla ice cream. it was pretty good 9/10. we ended up spending around 150 for these 4 items. you can say you are paying for the view lol. will we go back? of course not but it was one of a time experience. maybe if the food was changed i bit maybe we will go back. i gave it 4 stars because of the view. also the waitresses were really attentive. so two thumbs up to the waitresses. the staff up in the front was really helpful so 10/10 for the staff good job
Delicious! We had seats right next tot eh water, it was
Delicious! We had seats right next tot eh water, it was beautiful!! The service was amazing!
Beautiful views, very friendly staff, fun tropical
Beautiful views, very friendly staff, fun tropical cocktails and good food. They have a separate Vegan menu - just ask. And my favorite salad in the world is called the Sweet Maine Lobster Caesar. They add bacon. What's not to love?
At Moonshadows, my wife and I enjoyed a delightful dinner,
At Moonshadows, my wife and I enjoyed a delightful dinner, thanks to Camila's exceptional service. Opting for the Lobster Linguine and Cod Fish, Camila effortlessly converted our dinner plans into a three-course meal. Her warm and personable demeanor added a charming touch to the evening. Throughout the meal, Camila remained attentive and ensured our satisfaction with every aspect of the dining experience. For those seeking attentive service and a welcoming atmosphere, Camila at Moonshadows is a standout choice.
Ambiance was great, the food always excellent and our
Ambiance was great, the food always excellent and our server Camila was attentive. Camila recommended a few of her favorite plates. my wife got the Lobster linguine and Camila recommended the Cod. Thank you for a great dinner.
Great views, epic location, perfect sunset.
The best spot is on the patio at happy hour. The cocktails are great and the food has improved massively over the many years they have been a Malibu institution. The menu has gotten hip with the times. Don't expect the world's best foodie meal but expect decent bites and a beautiful and nice night out in Malibu. The staff is lovely and as accommodating as doable. The bar is shockingly hip and yet indie. Expect the unexpected :)
Great Scenery, Great food, and great service.
It's a must when eating in Malibu. But if a wait but it's worth it.
Date night at Moonshadows is a great place to have a nice
Date night at Moonshadows is a great place to have a nice dinner while enjoying the sound of the ocean! The bar is chill and service is top notch. Lots of delicious food items. Lamb chops were on point!
We had a fantastic outdoor waterfront table.
During our meal we were able to see a pod of Dolphins playing fairly close to the coast which was an enjoyable experience
Came to Moonshadows yesterday with my friend and asked to
Came to Moonshadows yesterday with my friend and asked to be seated outside. The server came and we asked for a bottle of wine and 2 appetizers to start. We were outside for an 45- min to an hour and no one came to check on us. At all. We ran out of water and no one came to refill. We even finished the bottle and cleaned our appetizer plates because they were so good and we saw a different server we waved down and they pretended they didn't see us. We decided we were going to leave and ask for the check but no one came to even ask for the check for. We went up to the hostess for the check and moved on from there. What an unfortunate experience for the beautiful scenery and tasty food.
Excellent view of the Sea. Perfect spot for a dinner right after the sunset.
Phenomenal spot just above the beach in Malibu - you feel like you're suspended in the sea. Great view of sunsets. The food was really good - a fusion on Chinese/thai and sea food. And the price was reasonable. Good service. The tables outside for the evening felt too cold, despite the external warmers, as this is on the coast with a lot of wind. But we really really enjoyed the dinner inside on a table by the windows. Highly recommend it.
View nice…food so-so
We had the Maine lobster rolls and would not get again. Lots of bread and celery, hardly any lobster & no melted butter. Sweet potato fries were good. Valet park required $$$
Well prepared food but nothing special.
Service was fantastic - from the host to the service and the bus staff. We sat out on the patio - was very well warmed by the heaters: listening to the waves hittting the shore was wonderful. I live in Ojai and ate here because my nephew lives in Santa Monica. We wanted to take him out for his birthday. The food was good - but not good enough so that I would want to go again. The calamari was tender and prepared well. I had Black Cod - it was good. But frankly, no better than what I make at home. Black Cod is hard to get so whenever I see it, I buy it. They brought a nice birthday panna cotta for our nephew for his bday. I ordered tiramisu and frankly, tasted like a big serving of whipped cream. Very disappointing. If I lived closer, I might go back. But nothing spectacular to bring me there.
Only good for views, food below average
As much as the location is wonderful, my visit here was very disappointing. Very poor menu for those with dietary restrictions (i.e. not a single sandwich for vegetarians, never mind vegans), staff seemed snobbish and not very welcoming (we came in for lunch straight after a nearby hike, in hiking gear), and the beet salad I ordered could barely be called a salad - just a stack of cooked beats, thin layer of cheese on top of the stack and some microgreens. Quite pretty, but should not be served as a salad or a lunch option; I left hungry after paying $80 for two. My husband’s sandwich was ‘nothing to write home about’. Would only recommend this place for those looking for views or wanting to celebrate with a nice glass of wine. Would not recommend to anyone actually wanting to eat a decent meal. Oh, and they charge you $10 for a mandatory valet parking.
In my little black book of restaurants
Go here every time I'm in Los Angeles. Great service, great staff, fresh perfectly cooked seafood and THE best view
Overraated
The view from the restaurant is absolutely beautiful - this is the key reason to go to Moonshadows! The food is pretty average to be honest, nothing special - we had the spring rolls and beet salad (both were fine) and then the filet mignon (average) and pumpkin ravioli (disgusting). Service was okay, would have expected more for the price we paid. Save your money and just get a cocktail and sit and watch the sea.
Beautiful Views and Great Food!
We had plans to visit PCH and see Point Dume, so we made reservations to have lunch here along the way. We went on a very busy Sunday, not only was this place packed, but getting there from Marina Del Rey was slow-going in all the traffic on PCH too. Once there, we were greeted and seated with a smile and we chose to dine on the deck over-looking the crashing waves of the Pacific Ocean just a few feet below. It was a true treat as the view was amazing, but hearing the waves was equally as appealing! The menu for brunch has all the basics for brunch, but also some nice items for lunch as well. We chose their Roasted Organic Red & Yellow Beet Salad with shrimp added and the Miso Glazed Black Cod and both were presented very nicely and tasted excellent! As a “man of color” I can tell you that the service was great during our visit, we weren’t rushed and refills of ice tea was frequent. Additionally, we were treated very nice, as we all the guest interactions we witnessed around us. Highly suggest making reservations and visiting when in the area!
Great experience
Excellent location, great place! food is delicious, the fried calamari, spicy tuna tartare and the grill pork chop yummy!!!and great beach view. Staff is incredible!
Moonshadows Malibu is a must!
If you go to Moonshadows you won't be disappointed! The food is amazing and the view at sunset is gorgeous! A must.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Any seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted