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Nobu Miami Tripadvisor Reviews
Latest Reviews On Tripadvisor
51 Reviews
0 Replys |
Love Nobu
Greetings from Miami Beach! It's been so long since I've been here, I'd forgotten how incredibly beautiful the beaches are here. Today I slept til 10, and had a massage and a mani/pedi in their wonderful spa. Love Nobu and had so much fun this morning at breakfast at Ocean Social with Alberto. So great to have someone like that taking such good care of us
Be the first to ReplyGreat Trip
Hotel was very nice. Room was great. We were missing a sheet one night and the service to bring us one was very prompt. Pool was nice and warm during March, it was a bit dated (the adult pool) but served the purpose. Kimberly at the pool was great and Miquel at the beach was awesome. The person at the reception was very nice and helpful during checkin and checkout. It was in a nice quiet location during spring break. Grounds were beautiful. Lobby is very nice. Spa area was very nice. We had a late flight and were able to use all the hotel amenities until we left. The guys at the front door were always very friendly and courteous. I would definitely book again.
Be the first to ReplyRave reviews for our concierge
The hotel was lovely with fantastic access to pools and the beach. Staff were very friendly and courteous with one person who really stood out from the rest....Hana, our consierge! Hana was so friendly, personable, enthusiastic, and knowledgeable! She took her time with us as if we were her only customers. Her recommendations for activities and meals were "spot on" making our girls' weekend even more perfect. When our reservations came from Hana, the restaurant staff treated us like VIPS with champagne and after dinner aperitifs! Meeting Hana felt like making a new friend. Love her! Give that woman a raise!
Be the first to Reply2 night stay February 2024
The hotel has 4 pools, and a great beach. It is resort style, were they get your chair and towels and expect tips. Be prepared to bring singles for tipping. You can order food or drinks by pool or beach. Do NOT feed the birds! We had access to the spa and enjoyed that. We could not get into the restaurant, Nobu. But they have same menu in lobby of hotel so we ate there. At outdoor bar in evening they would not seat us said we had to use Open Table even though tables were open. Ironic right? They had events both days, which shut down pool and parts of the grounds. It is a large place with a large outside area. The adult pool fills quickly so if you want a seat get there by 10am. Reason is that one has sun the others get shade from buildings. There were a couple escorts there (a staff member pointed this out), and it had a club vibe. It is great for all ages but you will see the IG crowd there. The bikes did not work, and the attendant was too busy chitchatting with a friend to help us. Other than her staff were happy and pleasant. Overall we really liked the hotel.
Be the first to ReplyPrepare to get to know your neighbors!
I was shocked that there is almost no noise insulation between rooms. Could hear every detail from my neighbors. Definitely not the sport for anyone who values privacy or quiet. Rooms are otherwise quite nice and food is expensive but excellent.
Be the first to ReplyTHIS IS LUXURY!
I cannot say enough wonderful things about our entire experience! Noe and Martin greeted us with our bags and brought them up.Noe gave us the verbal tour which helped tremendously! He was such a kind caring happpy person! Miguel was our amazing server at Nobu,we couldnt ask for a more loving pleasurable experience with him! The hotel beds are so comfortable! At the pool they bring the freshest drinks ever,along with food samples and fresh cracked coconut water as surprises! It is a peaceful atmosphere at every moment. The pools are perfect and not full of drunk crazy people. The spa is to die for.They even hace nespresso coffee machines with expresso in the rooms! The main thing is the staff making the experince so pleaaent and u forgetable! I will be back often! This is luxury!
Be the first to ReplyBest employees & must experience
Me and my friend had the best time at the hotel thanks to Krystal at check-in! She checked in with how we were doing and made our experience here exceptional after she heard our plane got delayed and we were really tired. The room we got was beautiful and the hotel itself is an experience you must have!
Be the first to ReplyBest conference hotel ever
The rooms are beautiful and all of the extra touches like bathrobes, slippers, free water and coffee, excellent thick towels and super soft linens make it more special. The lobby bar serves Nobu restaurant classics for lunch and the service is really friendly. Andrea checked me in and out and was able to get me an early check in for my early arriving flight. She was delightful and got my bags to my room immediately(not something that happens quickly everywhere). Decor in the rooms and elevator lobbies is very detailed and pretty with a Japanese influence that is lovely and not in any was a gimmick. I would definitely stay here again and recommend to anyone looking for a great conference or vacation hotel. The food at my meeting was amazing.
Be the first to ReplyHotel is nice but
Hotel itself is nice. My boyfriend and I went for a 45 minute walk on the beach and got back to find our chairs had been given away. Donโt stay here if you have dietary restrictions. Iโm gluten free and there was one thing I could eat on property with for $25. Needless to say I was hungry every day until dinner. Disappointed and likely wonโt not come back.
Be the first to ReplyNobu was exceptional!
I recently had an exceptional stay at this hotel. From the welcoming doorman to a seamless check-in experience, every detail was impeccable. The pool assistance was attentive, and the breakfast buffet was delightful. The elegant, comfy and unique ambiance, made my stay truly memorable. Highly recommend!
Be the first to ReplyReservations!
Diego in reservations was so kind, informative and helpful! Heโs a gem! Was such a pleasant customer service experience. He also is very knowledgeable on the booking process and what the hotel has to offer. 10/10 experience with him! Thank you Diego!
Be the first to ReplyIdeal spot to stay
Everything is beautiful and clean here. Certain things could be a little bit quicker, but Nobu Hotel staff does a great job overall! Second time here and we definitely will be back again in the future.
Be the first to ReplySABRINA U R AN ICON THANK U
I simply have no words to describe how welcoming and nice all the staff are. Especially Sabrina!! She made our trip by far the best. Itโs our bday and she left us a cute card fruit and champagne! So thoughtful and so easy to talk to. I want to come back as many times as possible. Ambiance 10/10, cleaning services are 100/10 as well. The cleaning staff is doing such an amazing job. Iโm not one to ever leave reviews EVER, but a place like this with amazing people like Sabrina in the front desk? Thereโs no way on earth I wonโt leave a whole bible expressing my gratitude and thank you so much Nobu for such an amazing experience.
Be the first to ReplyIt takes absolutely forever for them to bring you anything to your room
It just took forever for every request. I had to eventually go down to the front desk because i waited 2.5 hours for an additional empty plate and knife. Kind of ridiculous for 5 star place. But it is a great location
Be the first to ReplyNightmare Hotel
I travel a lot and Iโve never gone out of my way to write a bad review for a hotel and this is my first time. This hotel was an absolute nightmare to stay at. I traveled with my friends and nine out of 10 staff members at the hotel were rude inconsiderate, and most importantly, harassed us. The bell man harassed us. The girl at the front desk was the meanest person alive, and a few of my friends, even left the hotel with tears from the treatment that they received. We couldnโt believe that a hotel could possibly treat you so horribly the food was inedible, at the restaurant It took two hours for the food to arrive. It was so bad that they even ruined a simple coffee. I couldnโt even order a coffee and be happy. Horrible Service horrible food horrible stuff horrible experience.
Be the first to ReplyGreat spot for our group, some small kinks to work out
Overall a great experience for our guests. The front desk does seem under staffed and was difficult to contact via telephone. Many dining options on site, plenty of pool areas to enjoy and gorgeous beach.
Be the first to ReplyOutstanding, yet again!
You can never say enough great things about the staff and how hard they work here. Hiccups with my room charges? Aidee was all over it. Banquet staff was incredible from Moe, Isabella, Javier, Paolo. The list goes on and on. They were absolute rockstars. They all work so incredibly hard to make sure our conference was well taken care off and we didnโt want for much of anything. I highly recommend getting in touch with banquet for your next event at Eden Roc and requesting Isabella, Javier, Paolo and Aidee to leave the charge. Canโt say enough great things about them and the team as a whole!
Be the first to ReplyAmazing staff, some facilities issues
Held a conference in March 2023 and live working with the Eden Roc banquet team. They go way above and beyond to deliver a top notch experience for show attendees. On a scale of 1-5 I have to give solid 10s to Isabella, Paolo, Mo, Javier- thank you for making us look so great to our clients. If you are hosting an event at the hotel, get these people on your team!! Shout out to Anthony and the concierge team too!! Ocean views from my room are spectacular. Super comfortable beds and housekeeping was thorough. A few facilities hiccups included one day with no hot water and several elevators were out of order. But the beautiful Miami weather made up for a lot - and the hospitality of the staff I mentioned make us come back year after year. Thank you, team!!!!!
Be the first to ReplyGreat banquet staff!!
My review is covering the banquet staff. Isabella is a complete GEM!! She is one of the hardest working people I've ever met. She also worked with us in 2022. Aidee is a magician! The best! Javier and Paolo all deserve high praise!! It's been a complete pleasure working with them all!
Be the first to ReplyUnsatisfied Guest
The hotel had MANY issues that were not resolved during our stay, including check-in with attempting to charge our card twice, entering our room at 65 degrees and having a broken heat source, bathroom was not cleaned from previous guest, bugs in the bathroom plants, room service order was incorrect. We were offered an upgraded room for our troubles that was DOWNGRADED to a queen/smaller room. Valet had no room for our vehicle and kept it parked at the street with incoming hotel traffic. Online booking error on the hotels behalf for the spa and was still charged for THEIR mistake and didn't agree with their request to fix the online booking, they also booked a new appointment without our consent and charged us the deposit, no refund. We never received an itemized receipt from our stay when promised and was refused a manager in a higher position to speak with. Charged an additional $600 for our stay. Highly disappointed in the staff due to not caring about their guest request nor complaints on how to make the stay amazing. Simple solution to each of these issues and they refused to comply.
Be the first to ReplyExcellent Stay
Excellent hotel with friendly staff, expedient service, great food, and luxurious amenities. Highly recommend for anyone staying for business or leisure travel. Hotel had an excellent atmosphere that was both lively and relaxed at the same time!
Be the first to ReplyPerfect Timing
I had such an exceptional exeperience at Nobu Hotel Miami Beach. Viola was very kind, making sure that I had everything I needed at check in, while also informing me of the food and wine festivities on the property. Salvador Cotes helped make my drink request a reality while taking the time to personally make it for me, for that I am grateful. The Spa team was remarkable. Chantel gave me the most brilliant massage. She was very attentive and aided me in reaching states of blissful and deep relaxation. Gail, Marjorie and Claudia were all incredible, taking great care of me from start to finish. Until next time! Obray Cowan, CEO Dermal Designz Tattoo Inc. ArtbyO Inc.
Be the first to ReplyThe best hosts!
Gaby & Chamise made my best friends bachelorette an absolute ball! They allowed us last minute use of a facility for a fun event on property and weโre beyond accommodating & communicative. Gaby really made our trip!!!!
Be the first to ReplyNobu-quality food does not equal a first class hotel
First class prices ($65 for two pina coladas on the beach!) but the room had broken appliances, a non-working phone and a shower that had to be repaired when we arrived. Ocean Social has a nice view but the food is mediocre at best, for which you will pay resort prices. The best part of the hotel is the spa, which includes a wonderful sauna, plunge pool and steam room. The adults-only pool was nice enough but there was broken glass on the ground and it took repeated complaints to have anyone clean it up.
Be the first to ReplyAmazing. Upgraded to Penthouse!
What a surprise. Booked a basic room, upgraded to Penthouse. Valet service and staff were second to none during business hours. After hours, different story. Nobu front desk closes at a certain time and youโre left dealing with Eden Roc minimal staff. Valet, one person working. After hours needs some attention.
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