Horrible service, what an unpleasant experience - Ola Beach Club - Buy Reservations
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🤮 1/5 - Horrible service, what an unpleasant experience
By 👻 @Margot T, 04/04/2022 3:00 am
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I used to Ola club for SUP, I liked friendly people and the vibe that you can just chill at the bar after SUP - there was a discount given for people who signed up for SUP as well.
However, when I revisited, the lady on the front desk was rude, her tone was as if we've done something wrong to enter the beach club. And after we finished SUP, we asked where can we sit for a drink and dinner - she just kept saying there is no seat available for us and are fully booked.
I did point out that there were bunch of empty seats, but she just kept saying that we can't take a seat. We took a rest at the beach and came back in 1 hr, Ola beach club was almost empty. No wonder why.
Finally we decided to go to Rumours beach club which is right next to Ola, their staff seemed to be well-trained.
I want to point out the need for staff-training to Ola, because I don't want them to loose customers just because of few rude staff.
Hopefully it can be resolved soon, otherwise I would never visit Ola again.
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