Dependent on a great environment - average taste, poor service - Orchids Honolulu - Buy Reservations
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🤢 2/5 - Dependent on a great environment - average taste, poor service
By 👻 @Dreamer29029584420, 02/18/2024 3:00 am
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On the returning day from Hawaii, I went there for breakfast with my husband for the first time. This is our first time Hawaii trip and so excited to visit Orchids breakfast. I made reservation via customer service at Halekulani where we stayed and changed date/time through their once, but received confirmation by text to my mobile phone. Upon arrival, one hostess at the reception kept talking to a man who looked regular customer, or her friend and we left unattended for many minutes. Then I talked to the other hostess, but she just looked at the tablet and said arrogantly “No reservations.” I showed my confirmation and the first hostess found ours and guided to a table by the beach. I was surprised that they never said sorry for us. In the restaurant, there was a wait who never smiled, and he poured coffee before I answered yes. We selected salmon eggs benedic and pancake with ricotta cheese/banana and had to wait 40+ minutes to start eating. The blue sky, pleasant breeze and blue sea were relaxing, but the taste was very average. An older Asian waiter was smiling and behaved professionally, though, overall, I don’t think their service was disappointed.
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