Good food doesn’t excuse the poor service. Used to be a favourite now a real let down - Palm Beach Seafood Singapore - Buy Reservations
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🤮 1/5 - Good food doesn’t excuse the poor service. Used to be a favourite now a real let down
By 👻 @DSBerkshire, 08/26/2023 3:00 am
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“I’m usually a fan, you’re paying a premium which is usually worth it, but last night was a let down. We had a table booked for 8pm, got there 7.45 and had to wait 20 minutes, I can cope with that. The problem started when we had no service for the next 40 minutes and we had to flag down someone to take our order. The First Lady didn’t understand English, I have no issue there, but it then took another 10 minutes for someone else to turn up. We finally got our first drink after an hour, food 20 mins later. Not enough utensils for the table, we had to ask for napkins only to be supplied with bibs, which then appear on your bill. Never got asked for a second drink or deserts so we didn’t bother. We asked if this was a special occasion on booking, it was but never mentioned. I’ve eaten here every time I visit Singapore, sadly I’ll be finding a new venue as my last night treat. “
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