I visited The Prado at Balboa Park on a busy Saturday - Prado San Diego - Buy Reservations
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😒 3/5 - I visited The Prado at Balboa Park on a busy Saturday
By 👻 @Katrina J., 03/08/2023 3:00 am
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I visited The Prado at Balboa Park on a busy Saturday afternoon around 2pm. Despite the crowds, the staff was able to seat us after a brief wait. However, things took a strange turn when we were offered outside seating that was directly in the sun. When we requested alternative seating in the shade, the hostess seemed to panic and disappeared for several minutes, leaving us standing there feeling bewildered. When she returned, she simply said that she couldn't do anything about it and offered to seat us inside. While I was taken aback by her lack of ability to handle the situation, we were hungry and decided to take the indoor table nearest to the window.Thankfully, our server was wonderful, and we enjoyed the food we ordered, although I must say that the pricing was quite high. If you're on a budget, this might not be the best option for you. Overall, our first experience at The Prado was good, but I would recommend that the management train their hostess staff on how to handle issues. Simply disappearing and then offering a one-line response that doesn't address the customer's needs is not acceptable. Hopefully, with better training, The Prado can become an even better destination for delicious food in a beautiful setting.
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