This was SUPPOSED to be the highlight of our trip! - Restaurant Barr København - Buy Reservations
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Ranked #25 in København's Best Restaurants.
🤢 2/5 - This was SUPPOSED to be the highlight of our trip!
By 👻 @Donna M, 01/31/2022 3:00 am
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The restaurant were very accommodating changing the time of our booking as the taxi we had booked was late .We we arrived 30mintes late from our scheduled booking at 8pm …..and we’re not disappointed by the warm welcome we received ,the atmosphere was just amazing .We got settled and ordered without any issues The drinks and food were just what we expected DELICIOUS! We visited this restaurant and knew there were restrictions to closing times due to COVID and were made aware of this on the booking confirmation We asked for the bill, we were reminded several times towards the end of our meal that we needed to be out of the premises by the curfew time The waiterss kindly phoned for a taxi to collect us as we needed to leave to maintain the curfew time and we were happy to do so after settling the bill.During the payment process it became apparent there was an issue with the REVOLUT card we were using The manager came to ‘assist ‘and we can only say was dismissive of our issue, he demanded we use other payment methods,he accused of of not having enough money in our account before visiting the restaurant and that we should have researched the COVID laws before visiting Denmark !! .He was rude ,had poor manners, his tone of voice was aggressive and he stood over us while we were trying to resolve the issue .To be honest spoiled our whole experience in this lovely restaurantThis manager’s skills with front of house leaves a lot to be desired and he needs to have further training on how not to insult good customers He should learn this basic skill from from his staff !
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