Really bad management. - Ristorante MV Bernardsville - Buy Reservations
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Bernardsville's Best Restaurants that are most frequently booked by customers of Ristorante MV Bernardsville
🤮 1/5 - Really bad management.
By 👻 @Kristen R., 02/14/2024 3:00 am
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So overbooked for Valentine's Day. We had a 6 PM reservation and waited 30 minutes until our waiter came to get our drink order, and ended up having to take our desserts to go after more than two and half hours of sitting at the table. They were clearly overbooked with not enough staff as so many tables were complaining of the slow service. Our waiter kept saying "it's just me here and the kitchen is short staffed" Then don't book that many tables, choose quality over money! At 8:15 over two hours since we arrived, we still had not gotten the dessert course, included in the pre-fix valentine's day three- course menu, so we had to take them to go as our babysitter time was almost up. When we left no less than 20 people were waiting in the small lobby area for their tables. This is clearly very very poor management. The food was fine, but it doesn't matter if the overall experience was so horrible. We then waited 15 minutes in the cold for the valet to get our car. We will never ever go back here after such a horrible experience. This business is clearly focused on making money above all else, with the quality of the experience is of no importance. We are longtime local customers and they've lost our business, and by the comments from the other tables, they've lost a lot of other business too. MANY other restaurants in Bernardsville and neighboring areas value their customers and care about their experience, for a lot less money. Go there, don't spend your money here.
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