Arrogance, incompetence, arrogance - Rocca Riviera München - Buy Reservations
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🤮 1/5 - Arrogance, incompetence, arrogance
By 👻 @ander0799, 08/17/2023 3:00 am
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Reserved for 08/18/23 / 4 people; called back to confirm on 08/17/23; employee on the phone completely overwhelmed and unfriendly, annoyed. Can't find the reservation, asks what I want; can't explain when you have to come to be sure of getting a table (that you reserved) on the terrace. Says it's only there once a week. There is no response to the request to speak to someone competent. Note, I'm welcome to express myself negatively on social media, it's always full anyway. Arrogance, incompetence, presumptuousness - will end badly sooner or later, what a pity!!
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