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Rolf's New York Reviews from The Last Year
Disappointed.
Dirty, expensive, rude staff. Revolting looking food. Got told to leave because they needed to "make more room" and proceeded to charge me $20 tip. Sorry excuse for an establishment. They should shut down. Will never ever have anything good to say about this place.
Went in for a drink at the bar to escape from the rain.
The decor caught our eye and we had to stop in! Service was friendly and drinks were consistent We didn't eat there but it was a fun spot to drop by for a drink
Love the atmosphere - how could you not?! The food fell
Love the atmosphere - how could you not?! The food fell short though. I've had better meals at McDonalds
Ambiance 5+.
Very attentive staff. Good drinks. Awful, overpriced food. Was very disappointed especially after dropping close to $200.
RUDE ....Don't waste your time!
After driving 3 hours ...checking into hotel ...heading for our 1 p.m. reservation in taxi by 12:40...Xmas in NY....arrived at restaurant at 1:05..to be rudely told by the brute at the door our table was given away. ...5 minutes people! Then asked as there were about 10 people waiting outside door as walk ins if we could do the same and if someone didn't turn up for their table could we get in, to which the boorish rude thug at the door said No, that wont happen. TRUST ME FOLKS, we ended up at the DEAD RABBIT...which although not as lavishly decorated was amazing food was incredible ..priced properly and they have also been voted as 1 of the top cocktail bars in Manhattan! I HIGHLY recommend the Dead Rabbit. And as far as people I know who had went they have since told me overpriced and not worth it....just ask to go walk in and get a picture...it all you really need.
Visited on Christmas Eve.
Super crowded and overpriced but enjoyed the experience. The cocktails were sweet.
Ambiance is pretty and unique.
Go just for drinks (which are high $) the food is even more pricey and was not good. We each got different items and no one liked their meal.
Food was good, service excellent and Holiday decor out of
Food was good, service excellent and Holiday decor out of this world!. For holidays must make reservations 3 months in advance. Then upon arrival you wait in line and give your name. They return with a hand written ledger showing if you are getting in or not
Ugh. It's exactly what people say. Cafeteria food served at
Ugh. It's exactly what people say. Cafeteria food served at the most insane prices. But the ambiance is so much fun that the novelty is worth it (if you hang by the bar)
It's Christmas time year-round at Rolfs.
Very pretty decorations. Food and beer and brandy were all good. But be prepared to pay. Everything is on the expensive side. My head still hurts from the clubbing my credit card took.
We were attracted to the decorations and generally enjoy
We were attracted to the decorations and generally enjoy German food. unfortunately, other than the very cool decorations, we were super disappointed with the food. In fact we left before even ordering a main course. The bread was good but served with oil not butter- not a typical German experience, we understood why about 2 hours after we left ( gas- from the cheap oil) We both had soup- French Onion was flavorless and watery. The butternut squash was flavorless (no spices), pasty and watery. After the potatoe pancakes arrived- flavorless (tasted like whipped egg whites) and they were served with canned watery applesauce, we decided to go somewhere else. Two soups and potato pancakes and a coke was $86.00.
Big bill, bad food, bad service
Below average food. The sides had no flavor. The sauce saved the meat. Below average service. Rude and rushed service. Extremely overpriced.
Great experience! Don't let the negative reviews make you pass this up!
This place is unbelievable. Do your homework and book early for December reservations. Keep calling - someone will answer. After all of the negative reviews, I wasn't really sure what to expect and warned my husband, but it was an amazing experience. We had great service from the doorman to the host and a great server, Matthew! The food was just ok, but the drinks were great. You just can't beat the atmosphere. It's worth every penny. We have places in the city we live in that decorate for Christmas and it costs $75 PER PERSON to get in, there's a dress code AND you pay just as much for dinner and drinks on top of that $75 pp and it's definitely not NYC. I've read where they add gratuity, but that didn't happen with us. We also received an itemized bill, all billed correctly. I loved it. It's a must-do for NYC at Christmas time!
Christmassy but massively overpriced
This decor is beautiful and Christmassy. However, it is tiny inside and very very busy. The drinks menu had no prices. Should have asked at that point but didn't and regretted it. Horrified to pay £60 for mulled wine and large beer!!! Toilet queue in the same place as waiting staff coming to and from kitchen. They were getting frustrated with us being in the way but there was nowhere else for us to go! Not a particularly clean toilet. Worth seeing but then the drinks were so expensive maybe not!!
Do not go
The food is below average, schnitzel was not properly cooked as a schnitzel but rather like a steak, different kinds of meat in the portion of Rahm schnitzel, which all of us ordered. The waiters were unfriendly and not eager to serve. The whole experience is only a waste of money.
Rude staff & over priced. Avoid!
Average food, but awful for the price. Waited outside for 25 minutes in the cold when we were on time for a reservation we booked months ago! Rude staff and drinks in excess of $30+ tip. Decor is amazing, but it is a tourist trap. Avoid!
Not going back
Standing room only. Literally they tell you where you can stand. You can’t move it’s so crowded. Drinks WAY overpriced!!!! Double $$$$ what you pay anywhere else! Not enjoyable. Decorations beautiful and creepy with dolls!
Terrible place with the rudest workers!!!
The guy at the door was EXTREMELY rude!!! I came there with my husband and a 4 year old daughter. I just wanted her to see the decorations. He was very rude from the beginning saying-move away etc. I asked him if I could just get inside for a minute to show her the inside and he said no (not in a nice way). Then I asked him to call a manager to which he said NO! I asked again and he said no. I said I would like to go inside yo the bar by myself and he blocked the door and said NO!! I said I would call the police to which he said that actually he would call the police because I was harassing him???? The worst experience ever!!! I would never go or recommend that ugly unfriendly place!!!! The guy must be fired!!
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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