Prepaid Reservation Fee - Ruby's New York - Buy Reservations
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Ruby's New York Reviews from The Last Year
Charming, but not Australian
It is charming and nice. The food is unpretentious and quite ok. The sound volume is a bit high for 2 50+ people, but we still had a good time.
First and last time here
The food was very good which is why it pains me to write this, but… terrible customer service with very arrogant people. The waitresses are impolite and rude, their concept of hospitality clearly needs to be revisited. I would suggest the owner to look over his staff a bit more.
Busy, hectic place, excellent food, less friendly service
Busy hectic place, loud music, good food but service not too good. We were not said hello because they were probably not happy with the amount of the tip.
Hopefully you know one of the staff so you can skip the line
Food was good - I had a chicken avocado salad. Latte was solid. Ambiance was nice, music a bit loud. Server was kind and attentive. The management and/or hosting is what I have an issue with. There were a couple people/groups ahead of me on the waiting list, and I was told about 15mins (reasonable). All of the sudden two people poke their heads in, name drop a staff member and are given a nice cozy table. I understand favors for friends, I have managed cafes before. But that seemed very disrespectful to guests and made me almost skip the wait. Maybe if I was a friend of the staff I’d give it a 4 or 5.
Very good!
Very nice shop, very kind and helpful staff, very nice food! Definitely worth a visit!
Cheap and good food
It was good food at a good price. As a person who loves pasta, the shrimp spaghetti was good but not the best. Truffle fries with the aioli sauce was amazing though. Also a cute little restaurant.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
7 Comments |
Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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