Bad service ran out of food - Ruth's Chris Steak House South Illinois Street Indianapolis - Buy Reservations
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🤢 2/5 - Bad service ran out of food
By 👻 @Victoria A, 12/28/2023 3:00 am
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My family and I went for Christmas dinner. I have been to this restaurant many times. Christmas was busy but you still should have good customer service. The waiter was fair. We had reservations but had a small wait. It’s sad that we had a disabled person with us who needed to sit down but was not able to get seated because we 1 party that was parking. The food was okay. I had a steak. The steak was nothing to write home about, they ran out of the creamed spinach which is my favorite. The server boxed our food and put the bag of food on the floor. Who does that. A lady working up front was not friendly and spoke with a bit of nasty attitude. I spoke with the general manger he said sorry and that he may be able to use this as a teaching moment. I do not recommend the downtown location Castleton has been nice in the past. Good steaks go to St.Elmos or Sullivans in Zionville. We have no plans of returning.
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