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🤮 1/5 - Buy a steak and cook it at home
By 👻 @Ella S, 09/01/2022 3:00 am
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The one star for this review is solely for the butcher shop. The restaurant is bad. I came here for dinner with my husband. We came in at the tail end of happy hour right before dinner started so we decided to order an appetizer and pre-dinner dessert until service started. It took fifteen minutes to receive our burrata. It was completely bland except for flakes of sea salt and burnt toast. The coulis and jam on it were flavorless, the tomatoes were just tomatoes and there were a couple of sad pieces of basil sprinkled on top. Fifteen minutes for that. I began to wonder where the dessert was fifteen minutes after that, when I spied our waitress (the only waitress) and the three bartenders over by the window breathing all over and taking photos of my dessert. It was a "light" flourless chocolate cake with some hazelnuts sunk to the bottom and a gritty, burnt-toast flavored whipped cream quinelle plopped on top and the groundbreaking addition of orange zest. And of course, a healthy sprinkle of sea salt. It was stodgy and bland. The sea salt added absolutely nothing but an unwelcome clash of texture. I could not believe they were about to launch it as their new dessert. Nobody even seemed to realize that I left most of it on the plate but that was par for the course our entire meal. They just did not care about the customers, we did not receive any interactions outside of delivering food or collecting the bill. Anyways, we got our dinner menus and I was surprised there was only one steak on the menu, being a butcher shop. It was $175 so I went over to the butcher case to buy a steak to make myself at home instead. I commented to the butcher, who was really friendly and knowledgeable, that I was disappointed by the lack of steak options on the menu. I picked a steak cut for home and sat back down to wait out the rest of the meal. The butcher came up to the hostess stand and found us the steak menu, which our waitress had failed to mention or give us so this is why I give two stars because literally one person had their head screwed on enough to provide a steak menu and it was the butcher. I ordered a mid-rare culotte steak and my husband ordered the Bolognese. Both came out stone cold. I was not surprised that mine was cold, it was an expertly cooked RARE steak but my husband's pasta was stone cold like it was sitting around for ages. His pasta was completely bland, watery, and the noodles were verging on crunchy. It was several minutes off al-dente. Nobody in the kitchen had tasted this dish. My steak was absolutely covered in, you guessed it, huge flakes of sea salt. It was so salty I had to spit a piece out and wash it in my water. During our time there, the staff coat room door was wide open to the dining room the whole meal, visible from the front door and easily accessible to anybody walking to the bathroom. It was unsightly and unsafe for staff valuables, like the tablet sitting in full view for the taking. The restaurant began to fill with walk-in diners as dinner began, who were all crammed onto the bar because they had "reservations" that never materialized at any of the tables. And here is why I am writing this review, honestly, because I can let a bad meal go and just not come back but it needs to be said that the management of this restaurant are completely up their asses and unprofessional. Nothing is more off-putting than watching restaurant owners/higher ups wearing baseball caps lounging all over the bar and manspreading in the middle of a restaurant while three bar maids keep them supplied with alcohol. Nothing says "I'm in charge" like standing clogging up the middle of the restaurant (customers literally couldn't get back to their seats) ducking behind the bar for stuff, and scrolling the internet on a laptop while your staff serves you instead of getting dinner service going. Salt & Time is NOT worth the dining experience and their food is fifteen years out of date and crap.
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