We had a reservation at 8:30 pm for Valentine's Day, booked - San Lorenzo Washington - Buy Reservations
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🤮 1/5 - We had a reservation at 8:30 pm for Valentine's Day, booked
By 👻 @Claire J., 02/15/2024 3:00 am
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We had a reservation at 8:30 pm for Valentine's Day, booked one month in advance. The restaurant either overbooked reservations or wasn't managing table turnover, because we waited in the lobby for 45 minutes before we gave up and went home. There were six other couples in the same situation as us, and we crowded shoulder-to-shoulder in the lobby. During the wait, there were no ETA updates from staff. When asked, we were told they didn't know. Four people randomly received glasses of champagne as an apology for the wait, the rest of us did not. I overheard one of the hosts ask the other host if he knew who was next up for a table. He said he didn't know. Maybe this night was a fluke, because I've heard good things about San Lorenzo. But we wasted our Valentine's Day evening without so much as an acknowledgment from staff. I wouldn't plan on celebrating a special occasion or holiday here, because there are no guarantees that your reservation will be honored.
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