This review is LONG overdue, but was important for me to - San Ysidro Ranch Montecito - Trade Reservations
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- Orange Ocean View Cottage 2bdrm 2bath 2150sqf 200sqm Ocean View
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🤢 2/5 - This review is LONG overdue, but was important for me to
By 👻 @Julie V., 03/21/2024 3:00 am
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This review is LONG overdue, but was important for me to write! I enjoyed lunch on the garden patio with friends on December 27. There were six of us and we all had the prix fixe menu with an aperol spritz. The prix fixe menu is about $35 per person which is a reasonable price for a nice lunch and the setting is beautiful. The service was also very good. On January 5 I returned to have dinner with three friends in celebration of the New Year. We were seated indoors in the small stone room to the left as you go up the steps of the property. In trying to decide what I would have for dinner I asked our server about his recommendation between two of the fish dishes that were on the menu. He proceeded to explain each dish and then told me that the sole was the chef's special. This was not one of the dishes that I had inquired about. One of my friends commented that the sole was for two people and our server said that they could prepare it for just one. At $190 for two, I made the mistake of assuming that the dish would be approximately $100. Definitely, overpriced for sole, but I chose it, since I was told that it is the chef's special. When our server brought my sole to the table, it came out on a cart which he positioned behind my chair where I could not see it. He then proceeded to filet the whole fish and plate it. I turned around to see what he was doing and commented on the fact that it was a lot of fish. If the fileting of the fish is so special that it's done in presentation style at the table, why didn't he position the cart at the end of our table where I would watch the process? (This is what the manager did when he served us our dessert.) He told me that he would plate up the other filet (there were two coming from each half of the fish) for the table to share. I noticed that he only brought out one serving of the side dishes which were asparagus and small potatoes. At that moment I had this feeling that I would be paying for sole for two, as was stated on the menu, and not for one as our server alleged. The fish was good, but nothing over the top great. Sole is a tender, white fish that is hard to mess up when it's prepared, and it was not worth $190! When our bill came I looked at it to see how much I'd been charged for the sole, and as I suspected, the bill reflected the full amount of $190. At that moment I should have questioned our server and asked to speak to the manager, but I chose not to do that feeling somewhat intimidated. I paid my share of the bill regretting having ordered the sole. So for the sole, one glass of wine, a shared dessert, and the tip I paid $250 for my meal. I feel that it is important to note that I am a foody. I have enjoyed good food and wine my whole adult life and am willing to pay for top-notch dishes. I grew up in the Napa Valley, and lived most of my adult life in the Bay Area where quality restaurants far exceed anything available in the Santa Barbara area. $190 for the sole at San Ysidro is a joke! I take full responsibility for not speaking up at that moment to our server and the manager, but please note that I will not return. I have also shared this story with my friends and will continue to do so. San Ysidro is a lovely property, but you need to be more realistic with your menu prices in relation to the level of your menu options. Your staff should also be trained to be honest and provide clarity when making recommendations such as what our server made to me. I can't remember his name, but I think it might be Brandon or Brendon or something similar.
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