What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - Shang Palace - Buy Reservations
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Shang Palace Reviews from The Last Year
Nice ambiance family welcome. Food & service quality unfortunately lower than expected for a Michelin-starred, but good.
Nice ambiance family welcome. Food & service quality unfortunately lower than expected for a Michelin-starred, but good.
Best Chinese restaurant we have ever been to.
the most amazing Chinese food we have ever had. Everything was Michelin quality and far exceeding anything we've ever had. Elegant but not stuffy. Expensive but worth it. Decor was really elegant as well. We were delayed as the French president was giving a speech nearby and was escorted by police with machine guns but thats another story. Everything turned out fine.
Best Chinese in Europe
I had the pleasure of taking my family to the best Chinese restaurant in Europe. The food is outstanding and, when combined with a beautiful ambiance and impeccable service, makes for an unforgettable night out
Best Asian in Paris
The best Asian in Paris!! Went with my family and we ordered several different dishes, all very well recommended by the waitress. The Peking duck was phenomenal. The lobster and the dim sum are perfect. The restaurant is very quiet and warm, you immediately feel welcome. The wine menu is also a must. The hotel itself is really beautiful and worth the visit, I would recommend and go back
Just perfect
Sumptuous setting, perfect welcome at all stages, tasty, inventive and delicate cuisine. The lunch “discovery” menu is varied, abundant and delicious. A special mention for the dom sims on this menu, as well as for the pork and Peking duck, without forgetting the dessert, incomparable. Wine list a little expensive, but jasmine tea can do the trick at lunch...We will come back soon for the whole Peking duck in two or three courses!
Awful service!
I WILL NEVER RETURN TO THIS PLACE. The food is very good, but the service is horrible. It took us 40 minutes to be served two scoops of ice cream!
Disappointed and totally overpriced.
The best thing was the 2 amuse bouche, very tasty en fine made with lots of fresh taste. From there it was going downwards. Also the presentation lacks the quality of a Michelin restaurant. Wagyu beef thrown on a plate and also the quality didn’t make it. Dessert without any fresh fruity taste.
Excellent
Certainly one of the best Chinese restaurants in Paris. The quality of the products is impeccable, the service discreet. The only downside is the room which has no windows even if the decoration is refined.
An exceptional Tet at the Shang Palace
An enchanted place out of time, the Shangri La! A cozy restaurant with gourmet Chinese cuisine. Everything here is delicious with quality products and perfectly cooked: the taro fritters are killer, the red pancakes with surprising and tasty shrimp (signature dish), the unmissable shang palace rice, to name just a few dishes. What a beautiful place to celebrate Tet 2024! And we were lucky to be served by Mr. TRAN CÔNG, extremely kind and perfect in advising on dishes. Thanks to him ! In short, an unforgettable experience at Shang Palace.
So disappointed...
We have come to this restaurant several times and I fully agree with the reviews mentioning a clear decline in welcome and service. We had the impression that people were in a hurry to see us leave... Plates cleared when all the guests had not finished, first courses brought when the aperitif was not finished, addition brought immediately after the last dish was finished without us asking, no one to greet us when we left.. We were very disappointed, especially for our friends who were coming for the first time. The dishes were delicious except for the dessert on the menu which I found below the rest (the crispy ball really didn't have anything crunchy). I don't think we will come back.
Excellent restaurant that lives up to its star
Excellent restaurant that lives up to its star. Staff very attentive to the well-being of their customers. Thank you for your advice and for this moment
Room for improvement
The quality of the cuisine is undeniable: refined, elaborate, balanced preparations: very fine Cantonese cuisine. Three downsides, however: the online reservation system with two services which does not correspond to the standard of the establishment, the attentive but messy service (the dishes do not arrive together), the overpriced wines. In short, room for improvement...
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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