Beautiful hotel that did almost everything right - Sheraton Kansas City Hotel at Crown Center - Trade Reservations
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🙂 4/5 - Beautiful hotel that did almost everything right
By 👻 @doengels, 10/31/2023 3:00 am
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We were in Kansas City for a convention that was being held at the Sheraton. Our rooms were part of the bloc that had been set aside for the convention and I was surprised at how spacious the room was. King sized bed, a daybed/chaise, and a desk. The bathroom was good sized and well lit. One little thing that shouldn't mean as much as it did: when you open the door into the room, you are in an area that has a wall in front of you, the bathroom to one side and the closet to the other. You can't see into the room from the hallway AND light from the bathroom isn't shining directly into the room, a great feature for when someone gets up in the middle of the night. The bed was comfortable and the sounds from other rooms minimal. We had an issue with the toilet running on, but didn't report it until check out, so they didn't have a chance to fix it while we were there. When we arrived in KC, the temps were nearly 80 and within a few days they didn't get out of the 30s and the hotel didn't keep up with the change so well. The public spaces and convention rooms grew cold and were just starting to come out of it by the time we left. The hotel is HUGE at 40 floors and conference rooms and other amenities across three floors with huge spaces in between. Almost too much. Our 1000 person convention was a bit lost in all that space and that might have been handled better (not sure if that was a hotel thing or the convention). The on-site bar wasn't managed particularly well, but that's a different review. I was impressed with the hotel, the people we talked with, and using the Bonvoy app to manage our stay.
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