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London's Best Restaurants that are most frequently booked by customers of Shikumen London
🤮 1/5 - Avoid this restaurant
By 👻 @Mr V, 02/18/2024 3:00 am
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My wife and I dropped in for a late lunch on a Sunday. On making our way through the entrance towards the restaurant we were approached and asked if we had made a booking by a waiter (who later identified himself as the manager) holding a tray of dirty glasses. We explained that we did not. We were told to stand by the door and wait whilst a table was cleaned. We were then told to stand closer to the door, past the deserted bar entrance,and the manager then started to wash glasses whilst ignoring us for a few minutes. My wife asked how long we would need to wait and was told with real disdain that it would be 5-7 minutes because we had not booked. We could see empty tables in the distant interior. I asked whether the manager had actually asked someone to clear a table and he said we would just have to wait as we had not made a booking. His demeanour was deliberately rude. My wife very calmly challenged him on this asking if he could not even make eye contact as he flapped his hand at us to tell us we could go if we did not like that and talking over her, saying, again, that we could go then. So we walked two minutes around the corner to Westfields and had a lovely lunch with excellent service at a restaurant there. If the man we spoke to really was the manager he has a lot to learn about basic manners and hospitality. We certainly would never want to set foot in this restaurant again and cannot recommend that anyone do so. Shocking rudeness.
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