So I accidentally booked the wrong SLS, because I didn't - SLS Brickell Miami - Trade Reservations
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😒 3/5 - So I accidentally booked the wrong SLS, because I didn't
By 👻 @Rachel S., 04/14/2022 3:00 am
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So I accidentally booked the wrong SLS, because I didn't realize there was three in Miami. This was the worst SLS to book. The one good thing I have to say about it, it's better looking than the pictures and the room has a cool mirror on the ceiling. So for the cons, I paid $700 for one night. The costumer service was not good. I had been trying to get a reservation for the lounge of the hotel for a whole week (calling and emailing multiple people). Finally the manager emails me back the day of @ 2pm and says I have to purchase $2k worth of bottles just to have 15 guests come for cocktail hour (we didn't want a table, it was for a quick drink and to leave). Also we went to the lounge just w 5 people before meeting up w the group and the chair that i sat on broke. To follow that up, the brunch was pretty good, but no discounts for guests staying at the hotel. I asked them to do a little something for my fiancé in the room for his birthday and they didn't do it until hours after we checked in. The valet is also not included and is $50 per day. The pool is also mediocre. Will definitely be spending my money else where next time.
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