I unfortunately gave this restaurant a second chance with - STK Steakhouse Midtown NYC New York - Buy Reservations
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🤮 1/5 - I unfortunately gave this restaurant a second chance with
By 👻 @Court K., 03/25/2023 3:00 am
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I unfortunately gave this restaurant a second chance with the hopes of a redemption but it fell flat. I was really hoping that the first time I came here to eat maybe I came on an off night and although I was disappointed maybe a second chance might be better. I came to visit this restaurant last night for my very close friends birthday and everything went wrong, the bread served to the table was cold and dry The steak i received was incredibly undercooked (again) even though I ordered a medium well it came out rare and my friend whose birthday it was steak was also cooked incorrectly. We looked around and asked our waiter for the manager to see if we could just order something else since the food didn't come out as we wanted and they were no where to be found. I switched steaks with my friend because she wanted hers a little less cooked than what she got and I wanted mine more cooked so it worked out kinda but for a steakhouse I feel like this should be something that you specialize in and have no excuses to mess up especially with these prices you're charging. My friend was really disappointed in her dinner. No one acknowledged her birthday at all even though we had told the staff multiple times. We ordered a dessert for her birthday and they did nothing special to recognize it. Very disappointing. Last time I came here I had a very terrible experience to the point that the waiter was incredibly disrespectful and would no longer talk to me after I kindly suggested my steak wasn't cooked to my liking he completely avoided my table after I brought it to his attention. The most this restaurant offered me was 10% off my next experience to have a more pleasurable time. I didn't even want that to be honest I just wanted people to know how bad this restaurant is on all fronts from kindness, hospitality to food quality and when I came back this time they didn't even honor their 10 percent discount they suggested as well as failure to make up for the last time I came and had a bad experience which they had promised to justify which just lead to another let down. Sooooooo utterly disappointed in this place if I could give NO stars I would. A lot of let downs and false promises. Maybe if they had held their word to making up for a prior poor experience I would recommend this place
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