AppointmentTrader FAQ - Sumosan Twiga London - Buy Reservations
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Sumosan Twiga London Reviews from The Last Year
Great food
Had a great time at Twiga with some friends. Excellent food and the hospitality from staff was really good but the atmosphere was what made it such an enjoyable experience.
Great Dinner
Fantastic food and service. Amazing vibe throughout the aperitif, dinner and the after dinner - will definitely come again!
Memorable evening
I attended last night for a birthday celebration and was highly Impressed with the service and quality of Food. The staff couldn’t do enough and the service was great. The atmosphere and music just topped off a great evening thank you . Will definitely be back :)
Dinner vibes
Lovely food with a great ambience! Would highly recommend for a dinner with friends or a date night. The service was just the right balance of attentive but not interruptive.
fabulous experience
the best restaurant in London, and with very professional waiters. wonderful location and excellent food for the quality of the place.
Posto bellissimo e staff di grande professionalità
My dining experience at Sumosan Twiga last week was exceptional! The food was delicious, the ambiance was fantastic, and the service was impeccable. I highly recommend this restaurant for anyone looking for a perfect combination of Asian and Italian cuisine. Five stars all the way!
Love you Twiga
Sumosan Twiga delivered a remarkable dining experience! Exceptional food, top-notch service, and elegant ambiance. Highly recommend for a delightful evening out!
Fav dinner spot!
Love this restaurant! Been a few times over the past year and it’s a great vibe every time. Perfect for pre dinner before a night out too. Staff are always so accommodating and so lovely too!
Lively night out
Great experience from start to finish. Warm welcome from the reception team and hostess. Lovely service from the waitress and good quality food. Lively DJ that has the whole crowd dancing and entertained. Will definitely be returning.
FUN NIGHT
The food is delicious, music cool and staff kind and friendly. Good music and nice atmosphere. Good experience, highly recommended
Highly recommend
I loved the energy of the Sumosan Twiga staff in doing their job, food and drink were amazing. We had unforgettable night. Thank you!
Best dinner of my life !
Had one of the best dinners ever, the food was amazing, the service was perfect, the music and the show was incredible. Would 100% recommend it.
Best of the best
One of the best places to go, the standards are met anywhere in the world where Sumosan restaurants are open, if you are a fan of Japanese quality food, like me, then this is a must go place :))
Fantastic meal!
Outstanding food and great service! Warm greeting, atmosphere was fantastic and DJ killed it! Thursday nights they have a house DJ who was amazing!! Highly recommend!
Most unprofessional and rushed service I’ve ever experienced
came for my 21st birthday meal, I’ve never felt so rushed in a restaurant before - our starters arrived before drinks, no breaks between courses, and had to ask for the same drinks multiple times over. At the end of the meal, the host sent the guests of the next sitting over to our table to sit at it as we were still sat down paying the bill and trying to finish our drinks we had waited for. The most unprofessional service I’ve ever received in a London restaurant.
Abysmal customer service
We went for our friends birthday beautiful place amazing ascetics but service was poor. 1. We all ordered our starters and an additional starter was brought to our table claiming we ordered the £90 crab leg as well we sent that straight back there was also a confusion with our wagu tacos where one did not come out. Eventually after everyone else finished our starters two came out when we ordered only one we was told to take the extra one as it was already made and it was on the house this was then also added onto the bill which we had to take off when the bill came. 2. The cocktails are horrid we ordered lychee martini that tasted like lemon we asked for it to be sweetened and was given lychee juice to make it ourselves. Then we ordered a sex on the beach and again it was horrid we sent this one back and ordered a coke instead not to risk another bad cocktail and again that horrid cocktail was added to the bill with and additional charge of almost £20 for a grey goose shot. 3. We went for my best friends birthday who was wearing a birthday girl sash with bags and balloons next to her and when we eventually got the birthday celebration dessert they put it down infront of the wrong person and sang happy birthday even though through the whole song we were saying it was the wrong person and we physically had to move the dessert to the birthday girl. 4. I had to ask for soy sauce for 10 minutes asking 3 different people until it was finally delivered. 5. All the mains came out lukewarm. 6. We did not have one waiter we had at least 4 different people come to the table which just added to the confusion. 7. Also be aware that they allow vaping inside of the restaurant we had people leaning on our table vaping while we were eating. 8. We took pictures of everything that came to our table just for normal social media lucky we did as we used that as evidence of what we ordered compared to what was on the bill. In the end we could not justify paying a 300+ service charge for such a disappointing “high class” experience. It was busy so I am not sure if that was also a factor relating to this situation not to mention we over paid by £20 as the person collecting payment was not helpful either. I would not suggest this for a special occasion.
Amazing food and good vibes
Perfect place for a girls night. The food is amazing, and the DJ keeps the vibe going. If you are in London you have to go at least once!
Great experience
Came here for my birthday had an amazing time! Really nice staff they were super friendly. Would definitely return again!
10/10 experience
Went to Sumosan with my friends this month, and it did not disappoint! The service, the food, the atmosphere was all 10/10. I’d highly recommend a visit if you enjoy luxury dining.
MY FAV LONDON RESTAURANT
Amazing dinner and drinks! My fav restaurant ever and organised for my friends 22nd birthday! We had amazing night , staff was super nice and helpful and atmosphere was great!!!
Best London restaurant
10/10 would definitely recommend!! Went to celebrate a birthday and was not disappointed. Great atmosphere and amazing food and friendly staff!!!
Ruined my Valentine's Day
Attended for valentines day. The worst valentines ever. Our table was for 10PM we were not seated until 11:15PM and did not start to eat until 11:40PM. They sat all black people in one corner at the rear of the restaurant and left the two black waiters ( one male one female) to attend to us - this could have not been more obvious. Food took extremely long to come out and when the food finally came it was two prawns in a bowl of grass. The food took so long that we were forced to leave before finishing, not to mention that the food came out cold. Only decent thing was the view of the lady I was with. Which was ruined as she dozed off twice waiting for the food to come. Was not worth £240 and we both left still hungry. Would never come here again. I would have been better off going to Nando's and getting a faster service and more worth for my money.
Great girls night out
DJ played absolute tunes and waitstaff joined in with dancing and singing. Food was great and the right sizes. Bar staff went through entire cocktail menu with me to find non alcoholic drinks
There's a reason this place can't push past even 4 stars
There's a reason this place can't push past even 4 stars while claiming to be such a prestigious establishment. They even lie in response to reviews on google saying we disrespected their management when we were completely composed and respectful the entire time up until the end when their security continued to shout stuff at us while we walked away. You got what you deserved you're in no place to be talking about what you consider disrespectful to your establishment when your security puts their hands on your customers. I was profiled by a security guard who almost refused me entry over my prada formal sneakers while allowing people with t shirts and jeans and streetwear to enter. I ignored his rude and aggressive attitude and eventually made our way in to find our table... only for him to aggressively grab me by my arm when approaching the desk at the front. I told him don't put your hands on me and that was that. We end up complaining after dinner and miriam the manager sat and watched the "head" of security (some big guy with gap teeth) berate us, cut us off, lie, and try to intimidate us as we try speaking on the matter. We were completely respectful but they refused to listen to us. First he tells us "oh he's new take it easy" when two minutes later he goes "he's been here for 38 years you need to respect him" I am GROWN MAN. Not a child, don't speak to me like one. He then wants to tell me the dress code allows jeans t shirts etc, however I was being profiled for my outfit and almost refused entry because of it. (tucked button up with suit pants and prada formal sneakers) Miriam was not interested in a single thing we had to say, in fact she was watching like it was entertainment. We were completely respectful the entire time trying to explain as nicely as possible that all we wanted was an apology. The security all circled around us trying to intimidate us and when I finally was tired of being "nice" - I said i'm over this, let's go and tried to walk out, but the big "head" guy puts his arm out trying to prevent us from leaving. I make my way around and let them know i'm not eating here ever again and you can find better food because the service is BAD. I mean... The $130 steak that should've been a 10/10 felt bland and tasteless... How does one mess up A5 wagyu. Pasta was alright but was a 6.5/10 at best listed for a price that you'd expect the food to at least be a 9?? Found much better pasta at a place called Bella Ciao amsterdam, where we got a huge plate of pasta and a full pizza for around €15 and the food was ACTUALLY a 10/10. Service 10/10 and food was phenomenal and the employees were class acts. This place should take notes.. As we maneuver around the security which had all circled around us - we were met with a remark of "your attitude is just as sh*" and "don't like the food? but walking with a take out *laughs*" - Yea it was my fiancés 21st bday, I wanted to make sure she had extra food after drinking all night considering we're visiting and don't have a stocked fridge at our hotel...? Also have you ever heard of giving left over to the homeless? Don't care for it though, tossed it onto the ground where it belongs and walked off. Maybe security can lick it off the floor because that's the only way they can afford to actually dine at the restaurant themselves. Stop acting like we did that for no reason. this entire incident could've been completely avoided had you responded correctly from the start. Love how you try blaming US for your lack of training and basic knowledge of customer service. Either way, Is this how you treat people who pay $600 for a bday dinner with two people? This is your service? This is why you'll never be more than a bunch of sheep and wannabes in a wannabe city. Most power these people have ever had is being a manager or security at an "expensive" (but classless) restaurant and it's obvious. Nobody has any real clue how to actually run the establishment. No wonder they love to power trip. Former employees even claim these people to be a bunch of racists ... No surprise there.. I booked my reservation through my executive assistant, and had an amex centurion concierge associate on it as well to make sure reservation was set and 100% confirmed. But all was disregarded, we were still treated like 13 year olds complaining for no reason, made to feel stupid. Was even told the bouncer was coming to grab me in a "friendly way" - Which again does not matter you DO NOT put your hands on a customer in any circumstance unless they are posing a physical threat. Jealousy and envy must have gotten to them seeing people half their age living a life they can only dream of while working the same place for 30 years. Absolute joke. DO NOT DINE HERE unless you're a borderline pr*stit*te looking for a sugar d*ddy! then this is the place for you ! Because their rules won't apply to you... Only to the people who actually come for the food.
It is amazing how an establishment aiming to serve the
It is amazing how an establishment aiming to serve the higher-end of the market be so clueless about service. It is not that there are a few rude employees, the management is messed up. Rather than trying to address issues they get aggressive and try to prove you wrong. I can go on with the details of service issue but I just rather warn you to think twice before spending a special evening at this place.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer