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😒 3/5 - My wife and I signed up and paid for a cooking class with a
By 👻 @Bob R., 05/05/2021 3:00 am
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My wife and I signed up and paid for a cooking class with a meal about 2 months ago for a course on May 2. We got immediate confirmation of the payment and class date that day and date of the class. Unfortunately, and this was our fault, we missed the class. When we called there was no refund and we accept that. As a customer, I would SUGGEST that Sur La Table should at least send a reminder out 4-7 days before an event. With so much going on with our lives today a courtesy reminder would be welcomed. Especially, when one of the customer service reps stated that clients forgetting happens fairly often. Thanks.
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