Worst arrogant service by a mediocre manager - The Araki London - Buy Reservations
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🤮 1/5 - Worst arrogant service by a mediocre manager
By 👻 @Lucas M, 06/08/2022 3:00 am
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We have never been treated so badly. We had a confirmed reservation for two people at counter made directly through the chef. When we reached the place they wanted to place us at the private room. Not only that they "cancelled" our counter booking but they insisted on charging the "cancelled booking plus charge another two persons for the SAME booking for a total £ 1240 for TWO ppl. Then the manager insisted that since cancellation was not done 48 hours he won't refund. We left the place and would never step foot in that restaurant. No Wonder they lost their 3 star rating. Worst attitude and handling of customers we have ever seen in our lives.
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