My colleagues and I dined there for a team dinner during - The Bishop Albany - Buy Reservations
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🤮 1/5 - My colleagues and I dined there for a team dinner during
By 👻 @Veronica S., 02/23/2023 3:00 am
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My colleagues and I dined there for a team dinner during Caucus Weekend on Friday, 2/17, on one of the busiest weekends in Albany during the NYS budget process. I'm providing this context because one would think they would be prepared for this busy weekend. My colleagues waited for at least 20 minutes for our drinks and over an hour for our appetizers and entrees. To make matters worse, the waitress explained that the kitchen was out of the majority of the items we wanted to order for dinner, a fact she failed to mention until we placed our entree orders after more than an hour being seated. While the waitress was apologetic, she was clearly overwhelmed, and she should have told our party about the out-of-stock menu items when we first arrived. It also wasn't lost on our group that several other parties received their drinks and meals in a much timelier fashion that we did. The manager did speak with our table as we were gathering our check to apologize and comped our drinks for the inconvenience. While that gesture was appreciated, the conversation soon became defensive on his end and it frankly made our entire group uncomfortable. Lastly, as we wrapped one of my colleagues found a hair in the soft drink she had been drinking, this after her meal had been overcooked. A mess. The sad part of this experience is that the food we did receive was actually pretty tasty but overall, we were extremely disappointed with the subpar service/management and I certainly will not patronize this establishment again.
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