Big let down, bigger bill, biggest gratuity - The Cartford Inn Preston - Trade Reservations
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🤢 2/5 - Big let down, bigger bill, biggest gratuity
By 👻 @Emma F, 03/26/2023 3:00 am
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We went expecting a vegetarian menu (as advertised on their website) - waiter confirmed they had a vegetarian menu, only to come back moments later stating they had scrapped it - leaving my fiancée with 1 option for dinner. A party of 6 came to near on £500 and best of it is - they rushed us through dinner and added a 40% gratuity tip onto the bill - we won’t be returning - it’s quite clear the Cartford inn prioritises making as much ££££ over customer experience. It’s a shame because we were looking forward to it but the food did not deserve the price tag and the service certainly didn’t warrant a 40% gratuity. Bit outrageous honestly. It’s little wonder the place was almost empty.
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