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Latest Reviews On Tripadvisor
19 Reviews
0 Replys |
ABSOLUTELY HORRIBLE!!!!
I rarely write a review, but I will NEVER step foot in this establishment again and encourage anyone who wants to enjoy dinner to steer clear. My husband and I made reservations at 8:00pm on a Wednesday evening for dinner and arrived punctually. After consuming appetizer, drinks, main courses and a dessert, we were promptly brought the bill. When my husband asked for one more drink, we were told by the manager we had exceeded our (never explained) two hour limit. It was 9:35pm and even though it was clear our reservation was for 8pm and it was 9:35pm, and therefore even within their own rules we still had time, we were asked by the manager to pay the bill, vacate the table and stay by the bar because he needed our table for another reservation. Completely and utterly disgusting business practice. Their food isn't even that great. Karla, our waitress, was very nice though.
Be the first to ReplyNot approved
3.70โญ๏ธ Celebrated a friendโs birthday here. The place was quite loud; I could not even hear the person next to me. The ambiance is interesting. The food took longer than what would be considered a decent time; the service overall is not that great. Sushi and other plates were alright, nothing crazy for the price you pay. Not approved!
Be the first to ReplyRipoff
One and done! The venue is romantic the server was nice but unfortunately the food is disastrously awful and overpriced. Run!
Be the first to ReplyThey donโt need you!!
We have a reservation for 6 for 7:30 pm, arrive on time and they want us to seat in a box hat accommodate only 4. We ask to have a netter seating and to be nice the waiter was quite rude, even if they place available, they offer us outside seating, no ac, and need to leave at 9:00 pm. We ask to talk with the manager, Alejandro, he wasnโt available, after wait for almost 15 minutes, we decide to go to another restaurant. I saw in several reviews that the staff was quite rude, was the only thing that I was able to check, we leave.
Be the first to ReplyBridal Party Blast!
Thank you Hector!! Food was great, atmosphere was great. Me and my girls absolutely loved it. We ordered the crispy rice, sushi, carpaccio, etc. ๐ฅฐ
Be the first to ReplyPerfect meal
Brandon was amazing!!! The food was delicious and the atmosphere was amazing! Next time I visit this area I will definitely return!
Be the first to ReplyGo!
After reading previous reviews we werenโt sure what to expect. We LOVED IT! Great service, Amazing food and a feast for the eyes! Photos do not do it justice, but highly recommend giving it a try!
Be the first to ReplyStupidly expensive
Ridiculously expensive, for absolutely no reasons. They don't think that extra bucks they're trying to make is costing them business. Like charging the customer 3 dollars for the glass they are pouring the drink. So if you order the same drink three times that's 9 bucks plus the price of the drink which can be around 16 bucks. Plus they charged a 18% service fees. Crazy!
Be the first to ReplyVery expensive restaurant
We wanted to do something different, reservation was ok the food was well displayed and had good taste, however they should mention on the specials that everything is charge separately for the surf and turf we payed $250.00 for one meal not including appetizers nor drinks. We did not ask for prices, but all the rest of the plates on the menu were priced ok for the type of restaurant. They should rate this restaurant as exclusively pricey($$$$$+)
Be the first to ReplyDespicable cheats
In all my 15 years of eating at nice restaurants in Miami I have never experience such a disappointment as the Gramercy. We have two kids one is 4 and one is 7 and they have dinned with us out everywhere around Miami from the Forge to Capital Grill and they are very well mannered. My father was visiting from out of town, and we decided to make a reservation at the Gramercy. With Open Table you must put a credit card down and we did. 30 minutes before our reservation (we had an early reservation 6:00 pm), we were on our way out the door and got a text that said no one under 21 may eat inside. I was stunned as there was no indication on open table when I made the reservation, I immediately called the restaurant and the first person was nice, said she would call the manager and see if an exception could be made since we had an early reservation, unfortunately she couldnโt get anyone transferred us to an extension that hung up on us. I called back, I was put on hold for 10 minutes, and the next person was extremely rude and said sorry nothing can be done you must sit outside. I am sorry but that was not disclosed when we made the reservation and I asked that the reservation be cancelled so we could go somewhere else. She told us that was not possible and if we didnโt come our credit card would be charged 5 people x 25 for a total of $125.00. I have never, never been so frustrated at a restaurant in my life. This is a deceptive practice, if they didnโt want kids they should say so. I was not making a reservation to dress up nice with my father to sit on the sidewalk. After that conversation I asked for the manager, and she refused to transfer me only offering his email. This is a very poorly run establishment that should be ashamed. They already have fairly poor reviews, but it looked like a cool place to try, but after the customer service experience if there was less than a star to give this place, they should get it. We did go to a different restaurant which was fine, but for me dinner was ruined, I just couldnโt believe that they refused to cancel my reservation and not charge me after they failed to disclose no kids inside the restaurant, that is just crazy and unethical.
Be the first to ReplyHorrible Bartender
Awful experience at the bar. Totally green and pushy bartender, manager absent and worst customer service. Messed up the all order, wine ordered forgot and when asked for the wine they told me they ran out of that bottle. Order 4 items, three completely different were delivered. Place is beautiful, music also.
Be the first to ReplyHorrible birthday
Made reservation
Told them it was a birthday for two people in our party
Reminded the host when we arrived
Reminded the host when we were seated
Waitress was rude
Food was over priced over seasoned and not good
Waitress came with bill no birthday celebration
I had to chase waitress down and talk to waitress away from table to tell her it was a birthday
She came back with joke slice of cake with terrible sparkler no calibration as promised, nothing
No apologies
Manet came by 30 minutes later as we were leaving asking Whatโs the problem I told him too late we are leaving
Terrible experience
Never going back
Greg from france made our evening top
Greg from france made the difference in this nice looking restaurant like a parisian bistro in miami he was the first waiter in miami who understands what quality service like we are used in europe sorry to say but you can make the restaurant and food perfect without good service a night out is not good enough and we know the difference so please make him maitre di dear greetings
Be the first to ReplyGood food, bad service, worse management.
Nice place. Good chef. Very slow service. Had to ask for everything twice. I would not have left more than 5% for such a bad service. But they force you to pay 18%. We told management we did not agree with an 18% mandatory service charge and to please leave it open, I they said NO, that we had to pay 18% tip even if we did not agree with that. First time I see this in my life.
Be the first to ReplyGood but not Great
This looked like an interesting place and picked it for diner to celebrate my birthday. Both decor and atmosphere are quite attractive. Menu was a bit limited, not a big variety. Food was good but not great, presentation was below par. I asked for the double cut pork chop and it was good but came by itself, nothing on the side, if you want anything on the side, you pay for it. My heartbreaker cocktail came plane, the only garnish was the straw. My companion had the salmon, it did come served over asparagus with a nice sauce. For desert, the creme brulee was ok but the price was better, $16. Service was fine. An 18% tip is auto added and they still leave the space empty for additional tip when you get your copy to sign.
Will I come back? Not to the restaurant, maybe for drinks at the bar and I hope I get a cherry.
Please see photos.
Disappointed
Food was just ok, but be aware that the gratuity is automatically added to the bill, even for a party of two. Prices seem a bit inflated for what you get.
Be the first to ReplyGreat ambiance in the Gables
We had a great time at the Gramercy. Had a date night with my wife and thought their was a lot of attention to detail. The Devore is super nice. Love the music and vibe of the restaurant. I had the wagyu pasta and she had the gram roll. Food was good. But the reason to visit is clearly the ambience and drinks.
Be the first to ReplyMiami Chic with dinner and drinks
Restaurant Review: The โItโ place in the Gables. Where food and fashion collide for a true Miami experience. Attire for a Saturday night at Gramercy is definitely Miami chic. Reservations are a must, otherwise you will find yourself outside and on a wait-list being held back by a robust bouncer. The decor is outrageous, whoever put this together is a true artist.
Service was very good, our server Habib made sure our entire evening was perfect. Each table gets a two hour dining window. Afterwards, since you are already inside, you may make your way to the bar to continue your night there. I would consider this establishment more of a dinner-club. If you are looking for a quiet and romantic meal, this is not the place. Music with a Miami vibe plays loudly and makes conversation a little challenging. Food was very good yet over-priced. Portions were limited but good quality.
Decor/Ambiance 5, Food 4.5,Service 5
This is a place that everyone should experience at least once. Personally, Iโm one and done because I like my dinner experience to be intimate and filled with good conversation (Which is a bit of a challenge here).
This is a great place to people-watch as the cast of fashionable characters parading all night is rather interesting.
Also a great place for a drink at the bar as the atmosphere is eclectic to say the least.
Photos only please
I have been in the area for a month and have tried many fine restaurants in the Miami area and The Gramercy clearly falls at the bottom. The atmosphere is Instagram worthy if that is what you are looking for but the food was not good. We arrived and were promptly seated out on the side patio along with anyone over 40 along with a birthday party for a teenager. My drink smelled strange and The Gram Roll was boring and missing ingredients listed on the menu. The crispy tuna looked really strange and after having the same dish at Komodo last week it was a huge let down. Our server was friendly but overall this place is a miss and overpriced.
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