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The Kitchen American Bistro Chicago Yelp Reviews
Latest Reviews On Yelp
49 Reviews
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Terrible service.
Bartenders were rude and unwelcoming. At dinner, our server was kind but we could tell he was swamped with other tables. Our food was forgotten, drinks took 30+ min, and our appetizer came last after our entrees. They did comp my meal, however, it was a HOT MESS to say the least. The price is not worth it, so save your money and go somewhere else! Will not be returning.
Be the first to ReplyObserved hostess being rude and snotty to walk in guests.
Her attitude was completely unacceptable and would turn me off of ever wanting to dine at the establishment. Not a good look for front of the house and first impressions to patrons.
Be the first to ReplyThe layout is big and open, light and airy.
You can see the river. The food and drinks were great. Justin provided the best service. Our only regret is not trying this restaurant sooner.
Be the first to ReplyI loved the outdoor seating by the river.
Try to book ahead of time to reserve the outdoor seating. I got lucky when I went and was able to sit outside after waiting for 10 minutes. The food was really good. I went with my friend and will be bringing my husband next time!
Be the first to ReplyDecent food and drinks but awesome location and river views
Decent food and drinks but awesome location and river views if you sit at the bar seats on the patio.
Be the first to ReplyI had heard good things before coming here and was a little
I had heard good things before coming here and was a little disappointed. It wasn't busy for a Sunday (Cinco de Mayo), and plenty of servers on. The food was decent, but the "Black Caesar" was too salty and barely any dressing. The fried chicken sandwich was good, not too big and simple. The burrata might have been the best dish of all items we ordered. Our server kept forgetting about us leaving us with no water most of the time and no clean silverware after appetizers and she didn't look happy to be there. The restaurant itself was beautiful and a great setup, may try again but doubt it with all the other options around the area.
Be the first to ReplyThe Kitchen was recommended to me by a friend and, after
The Kitchen was recommended to me by a friend and, after looking at the menu and pictures of the restaurant online, I was excited to go. But I am sorry to say I was SO disappointed in my experience. I dined at the bar which was tended by the most lackadaisical bartender. I barely saw them and when I did they were not very friendly or welcoming. The burrata was yummy but the rest of the food was a major let down, especially given the price point. I also had to hunt down my own silverware. The cocktail was pretty good. It took nearly 15 minutes to get the check after asking for it. The bar area was surrounded by high top tables, half of which went unbussed and dirty for the majority of my time there. In a city full of incredible cuisine, I will not be making a return visit to the Kitchen.
Be the first to ReplyWent here today for the first time ever for happy hour with
Went here today for the first time ever for happy hour with my boyfriend. We called 10 mins before to ensure we could get a seat outside by the river. It was such a beautiful day out and all other restaurants by the river were booked so we figured it would be best to call before we made the 12 min walk there. As we walked in, the hostess was super sweet and quick to greet us when we got there. There was probably a total of 10 customers max at the restaurant at about 4pm on a beautiful 75 degree weather day in Chicago. We got seated on the spot and got our first round of drinks/food within the first 15 mins. Food was absolutely amazing as our server had recommended. After about 30 mins, the server never came back to check on us. He finally came back to let us know he will be done for the day and they will be switching servers. We attempted to order drinks with him before he headed out and he told us he couldn't take our order and that he will send the server replacing him. 15 mins later, nothing. 25 mins still nothing. Finally one of the hosts walks by and we had to flag him down to please help us find our server. He stated he will make sure they come to check on us and meanwhile he will work on getting our drinks. 15 mins later...no sign of him, our drinks or any servers. At that point we were getting ready to just ask for the check and leave. There was a couple next to us that was also joking with us about how they ordered drinks 20 mins ago and they were probably back there making the wine from scratch in the back. Finally a nice young lady who wasn't even assigned to us (i wish I got her name) walks behind us as a whole other customer stops her to let her know she has been there for 15 mins and that no one has greeted her or even given her water. She kindly took her order and caught us looking at her and stopped to ask if we were okay. Told her we were waiting for our drinks and she said she would go check on it. You could tell she was absolutely fed up with the lack of her coworkers helping her out there. 10 mins later she comes out with just my boyfriends drink and tells me it's going to be a few more mins for my one glass of wine and continued to apologize to us knowing it was not her doing. We told her we understood because all 5 of us sitting there noticed the lack of help she was getting. As soon as she brought my glass of wine we asked for the check and couldn't wait to get out of there. Ofcourse then my boyfriend decides it's a great time to pay with cash and yep...guess how much longer we had to wait to get the change back? We ended up leaving that place at almost 7pm. Seems to me like patio season caught them by surprise or something on the 2nd week of beautiful 70+ degree weather in Chicago? Because holy!! I will not be coming back here. Shout out to that superstar server that was working the patio basically all by herself today at about 5pm-7pm while we were there. She's the only reason this place got 3 stars. Oh, and the carrots course!
Be the first to ReplyI sat outside with a friend and the service started out
I sat outside with a friend and the service started out awesome with our server Eddie. Eddie was so kind and welcoming & made sure we got a great view of the river. Unfortunately, the service took a dive after that. I had the Bartenders choice (it was a moscow mule today) & my friend had the aperol spritz. We liked our drinks but could not get a second one for the life of us, so after about an hour we gave up and left. Great views, good drinks, hit or miss service- I'd honestly go back again simply because the views were so great!
Be the first to ReplyWent her for drinks and apps.
Waiter asked if there was any allergies(which is always appreciated) and we let him know that there was a sesame allergy. We ordered the burrata and he told us he would double check with the kitchen about the allergy. He came back and let us know we were all good. Then after consuming the burrata I started to feel a reaction and looked closer to find that there were sesame seeds on the burrata. I'm not sure if there was a miscommunication with the kitchen but was extremely frustrated. Ended up having to end my night early due to this reaction. Didn't say anything at the time because I didn't want to make a scene. But if you are going to ask about an allergy and tell the customer the dish does not contain sesame please make sure you are correct! Allergies should be taken seriously and paid close attention to.
Be the first to ReplyThis was a beautiful place to eat walking distance from
This was a beautiful place to eat walking distance from lots of hotels in the area. You walk along the river. They have big beautiful windows. They have a coat check, nice for those heavy winter coats. Food service was also great and nicely paced. We just got (many) small plates, most of the vegetarian options since we had recently had a lot of meat. They were so good. IMO it can be hard to find places that serve great vegetables that are not trying to be meat and are not just breaded and deep fried (because of course veggies are great deep fried). I remember carrots, broccolini, beets, cauliflower--all wonderful. The crab fried rice was mediocre but not bad, just not elevated to the same level. The big disappointment was dessert. We had a mousse dome and some meringue thing. They sounded great and looked beautiful but weren't enjoyable to eat. The meringue thing didn't have much flavor and the dome was waxy. Would go elsewhere for dessert.
Be the first to ReplyHad the most wonderful meal and dining experience here! The
Had the most wonderful meal and dining experience here! The service was so on point, without being intrusive. The food was across the board absolutely lovely. We enjoyed this meal while overlooking the Chicago River, which added so much to the already well-appointed, comfortable ambience of the restaurant! Highly recommend this place to everyone!
Be the first to ReplySo, funny story, I booked a reservation here on what I
So, funny story, I booked a reservation here on what I thought was St. Patrick's Day (Saturday celebration) and ended up being the ACTUAL St. Patrick's Day. I didn't plan to go back into River North after the shenanigans of St. Paddy's Day, but there's a booking fee if you cancel, so I came. I had a delightful brunch here! Great atmosphere. Good view of the river. Seating was not the most comfortable thing of my life, but that's literally my only complaint (and quite minor). I'd come back!
Be the first to ReplyVery cute inside but I went for brunch and it was just kind
Very cute inside but I went for brunch and it was just kind of middle of the road. I would maybe come again for dinner if I really wanted to be on the water
Be the first to ReplyAVOID THIS PLACE AT ALL COSTS!!!!!!! I understand that my
AVOID THIS PLACE AT ALL COSTS!!!!!!! I understand that my friends and I attended this restaurant on an extremely busy time but the blatant disrespect, unprofessional manner this place conducted themselves is absolutely baffling. First off they ran out of a menu item which we understood and then had to pick other food options. They had mentioned they aren't doing modifications because it was so busy but are willing to accommodate allergies. My friend DOES NOT eat pork or red meat and asked to have the bacon removed off the breakfast sandwich. Our waitress said pick something else and they cannot do that. Mind you we did not ask for substitutions or modifications but asked to not have something on the food item due to food sensitivity. After she asked us to choose something else she then proceeds to say "any other allergies other than the one?" so she could recognize there were allergies and would not accommodate that? Absolutely disgusting service and extremely disrespectful to their own paying customers.
Be the first to ReplyService wasn't well.
Waited over 30minutes for simple mimosas. Out of multiple food items when we wanted to order. DO NOT RECOMMEND coming here. I understand they are high volume establishments, but plan ahead of these things to accommodate your customers.
Be the first to ReplyThe best dining experience of my life is thanks to Andrew
The best dining experience of my life is thanks to Andrew and Josh at The Kitchen. The food itself is 12/10 but no dining experience is complete without its service. Andrew felt like family from the moment we arrived and gave us the most incredible atmosphere for our meal. His recommendations were spot on but beyond that he was patient, friendly, professional, and made the meal that much better. We would return for his service alone. Josh as well, who continuously checked in on us and supplied us with food we will talk about for weeks to come. Both of these kind men deserve raises, promotions and a lifetime of good luck.
Be the first to ReplyBeen meaning to dine here for a while so Valentine's Day it
Been meaning to dine here for a while so Valentine's Day it was....the hostess was kind enough to seat us by the window with a view upon request. The ambiance is trendy, drinks are expensive but good and food is mediocre. We really liked lamb sausage in pastry puffs with greek yogurt on the bottom. We liked it so much that we placed a second order , the crab fried was very dry and crunchy? chicken was moist but lacked flavor, the sashimi salmon with egg yolk on the bottom was tasty but needs an adventurous eater. The desserts were ok, our server brought out a complimentary peanut butter chocolate mousse which was delicious and our order of Pavlova which was a huge disappointment. Overall the experience was definitely underwhelming.
Be the first to ReplyAwesome food, great service and really lovely atmosphere.
I would return for sure. My daughter who is 12 and sometimes picky even loved it.
Be the first to ReplyWent on St.
Patrick's Day for brunch and our server Sam was amazing. Food was delicious and was a great way to kick off our St. Patrick's Day celebration!
Be the first to ReplyThe kitchen is one of my favorite places to visit,
The kitchen is one of my favorite places to visit, especially in the summer. Try to get a table at the patio, the view from there is breathtaking! I think this place has one of the best views of the river. The food is so delicious and the service is very fast. The ambience is posh and welcoming! We tried the gnoccheti, crispy cauliflower and the burrata. We finished off with the mousse dome. Enjoyed my overall experience, but I would highly recommend getting a table at the patio to make the most of your visit here.
Be the first to ReplyI typically don't write reviews but had such an amazing
I typically don't write reviews but had such an amazing experience here I felt called to. I have some food accommodations I need for medical reasons that I can be self conscious and anxious about. Bryan was our server and could not have possibly been more kind about this. Someone else came out with a notepad to make sure they understood exactly what I could and couldn't have. My steak and vegetables were incredible. The view is great too.
Be the first to ReplyCame here for restaurant week 2023 and it was definitely
Came here for restaurant week 2023 and it was definitely worth it. Ambience was 10/10, love the view of the river and the bridge. Service was 10/10. Food value was great as well! My favorite was the starter Tiradito-- it was a raw fish, similar to a ceviche. It was so delicious, lemony and melted in your mouth. My second favorite was the chocolate mousse dome dessert. The chocolate was super rich, not too sweet-- so good that I ate my partner's half too. The crab bisque was delicious as well. Pasta was fine but a bit salty and oily. Sea bass was slightly overcooked so it wasn't very tender, but everything else definitely made up for it. The other reason why I took away a star is because I got terrible food poisoning two hours afterwards... likely from staph aureus since it's so fast onset. I suspect it was the tiradito since that's the only item my partner didn't get and he was fine. Anyway, even with excessive vomiting and diarrhea afterwards, I still loved the food. Some would say I got to enjoy it without the calories... Sad ending.
Be the first to ReplyWent in party of 2 for Restaurant Week.
The seating was great and the ambiance including the music was really great.Food portions for the special menu were great, I assume regular menu portions are slightly bigger. Overall the food was tasty and it was fun to try takes on classics and also fusion-like items.Service was good, with the exception that even though both of us had separate orders we mentioned sharing and never got extra plates, not until we asked after making a mess on the table because it got uncomfortable. If a party says they are sharing, they should not need to ask for plates.The only reason I am not giving 5 stars is that some dishes were a miss/not really special at all - a basic kale salad with nothing special to its taste did not compete well with some of the other dishes.Overall, I would still come back
Be the first to ReplyDelicious brunch at this restaurant today! The Kitchen has
Delicious brunch at this restaurant today! The Kitchen has exceptional service and amazing food. I've now been for dinner and brunch and this restaurant did not disappoint for either meal. The baked French toast is a must try, filled with apples and served in a cast iron pan piping hot with a dollop of whipped cream on top...we ordered 2 for the table! The quiche was tall, creamy, well seasoned and filled with delicious mushrooms. The cauliflower was crispy, a little spicy, and the pickled red onions really gave a nice fresh and tangy bite. Can't wait to return!!
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