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🤮 1/5 - Try fighting fraud with your credit card company because
By 👻 @Bernard T., 02/15/2023 3:00 am
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Try fighting fraud with your credit card company because the manager was in incompetent then undermined a good intentioned waitress... The manager, Roy, made our drink incorrectly (it's hard to do, but he did it) and then moved excruciatingly slowly remake the next order. He assured us our drinks were already made (later found to be a lie). After 25 minutes of waiting he said "buddies, chill out" and tried to insist we stop waiting for drinks. When he took over 25 minutes to deliver a properly made cocktail at the end of the night, the waitress said she was embarrassed by Roy, and how he had lied to us. She offered us a drink to make it up. Roy insisted no one should be embarrassed by his incompetence (and presumed lying) and tried to charge us. Now we get to fight the bill with Chase. Great staff but Roy can neither manage the bar, his ego, be honest, keep a promise, respect his staff or make a drink. Go literally anywhere else rather that deal with fraud due to false representations."
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