Visited with a reservation on Saturday, 2/4/23 @ 830PM and - The Ocean Grill (At The Setai, Miami Beach) - Buy Reservations
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🤮 1/5 - Visited with a reservation on Saturday, 2/4/23 @ 830PM and
By 👻 @Andy V., 02/05/2023 3:00 am
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Visited with a reservation on Saturday, 2/4/23 @ 830PM and were seated on one of the tables closest to the hostess stand. Our waiter might as well just had given us the tablet for us to order everything ourselves since he was non existent and appeared bothered. The minute he approached our party, he asked one of us "Are you eating" that was our welcome. We began by ordering a bottle of champagne and had to look for him multiple times and ask for him to pour us while the bottle sat on the cooler stand next to us. When we ordered our appetizers and entrees, he had to get his attention and didn't say a word while we told him what we wanted, he just punched it into his tablet and walked away. It began to rain and being seated to close to the hostess stand we began to get wet and had to get his attention again to ask to move while he stood by one of the pillars staring aimlessly. We moved to a better table and had to carry our own plates to the new table. The same dirty utensils were moved from the old table to the new one. When the food arrived, it was bland and honestly not worth the experience or the value. We later had to seek him out again to order dessert and again he didn't speak one word, just punched it into his tablet and walked away. We later informed the manager because this experience was unreal. His name is "Said A." And only know that because we had to ask him for it and also saw it on the bill. If you are looking for good food and a pleasant experience stay away from this place.
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