Z’Z Club - The St. Regis Aspen Resort - Trade Reservations
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- Any Room Type
- Any Superior Room
- Superior Double Bed Guest Room (2 Doubles)
- Superior King Guest Room (1 King)
- Any Deluxe Room
- Deluxe Double Beds Guest Room (2 Doubles)
- Deluxe Double Beds With Fireplace Guest Room ()
- Grand Deluxe Double Beds Guest Room (2)
- Deluxe King Guest Room With Patio (1 King)
- Deluxe King Guest Room (1 King 400sqft/36sqm)
- Deluxe King With Fireplace Guest Room (1 King)
- Grand Deluxe King Guest Room (1 King)
- Grand Deluxe King With Balcony Guest Room (1)
- Any Suite
- One Bedroom Suite With Fireplace (1 King Sofa)
- Silver Queen Suite (1 King Bathrooms: 1.5)
- Aspen Mountain Suite (1 King Bathrooms: 1.5)
- Junior Suite (1 King Sofa Bed 690sqft/62sqm)
- One Bedroom Suite (1 King 820sqft/74sqm)
- Loft Suite (In Loft: 1 King Or 2 Doubles Sofa)
- Junior Suite (1 King 690sqft/62sqm)
- One Bedroom Suite With Fireplace (1 King)
- Loft Suite (In Loft: 1 King Or 2 Doubles)
- Any Executive Suite
- Presidential Suite (1 King Bathrooms: 2 Mini)
- Any Standard Room
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The St. Regis Aspen Resort Reviews from The Last Year
The first time I stayed at this hotel was in February 2021
The first time I stayed at this hotel was in February 2021 and it was an absolutely magical stay. We were still in the pandemic when much of the world didn't return to travel yet, so the hotel was low capacity and each individual guest got quite a bit of attention. The experience with the staff was excellent. You could tell they were local Coloradans: professional, polite, knowledgable and experienced. I felt really well cared for and there were a lot of personal touches during my stay that made it great. This initial impression of the property is what has had me coming back over and over again in the past 3 years, trying to recreate that first experience which was enjoyable and memorable. However as time has passed, my experiences here have gotten less enjoyable and almost every visit since then has been riddled with problems. 90% of the issues I've experienced during my subsequent stays here are staff related. The staff here are young and not trained well. Many are foreigners with which we've encountered language barriers, especially when ordering room service. I checked in this time with Titanium Elite status. The woman who checked me in although polite was lacking in confidence and ability. She didn't make much eye contact and seemed only capable of doing a basic check-in. Anything beyond this she needed to ask for repeated help from someone in the back room. I wasn't offered an upgrade or even a glass of champagne as a welcome. There was an error on my bill upon check-out, and again a young man at the front desk was unable to assist me and had to ask a manager in the back for help. They sent me on my way before resolving the issue. The staff here are not empowered to help guests in any truly meaningful way. Any educated, well-to-do person coming in here can see that Marriott seems to be utilizing cheap, foreign labor whilst charging exorbitant prices for their rooms. This is not the staff's fault, more of a management/corporate culture issue, but one that doesn't go unnoticed by the well-traveled guests this property attracts...many of whom end up incredibly disappointed by this hotel. The other 10% of the issues I've had during my stays here are issues with the room: heating/cooling issues, drains that don't drain properly, and bedding that is scratchy and too hot. I often need to sleep with my window open so as not to overheat under the covers. This time I had the lovely smell of weed infiltrating my room each night. All this for $1900/night?? I digress. Will I return to this property? I will. I love the location and ambiance. But I always know to never set my expectations too high.
I visited the lounge at the St.
Regis Hotel Aspen last week and was very much embarrassed. My companion, a ski instructor in the Aspen-Snowmass Ski School for more than fifty years, and a true legend in Aspen, wanted to have a drink at the bar next door. I suggested going to the St. Regis Hotel because I thought it would be nicer. I have been coming to Aspen since 1963. At the time of ordering drinks, our waitress insisted on me presenting a credit card. I asked her to confirm that she wanted a credit card even before delivering the drinks; she confirmed. I found out the next morning that two women friends had visited the same lounge on the same evening had ordered drinks and were not asked for a credit card when ordering. That clearly appears to be a case of discrimination. I talked to the lounge manager yesterday and she was not at all apologetic. She told me that that was a hotel-wide policy. If that is so, why weren't my friends asked for a credit card when ordering? I had planned on coming to your hotel for dinner next week; however, I am so turned off that I will dine elsewhere.
Very hilariously stingy with the champagne at the nightly
Very hilariously stingy with the champagne at the nightly toast for a $3k/night hotel clearly trying to limit bottles opened if you're late like 5:15 they let you know you're late but they'll make an exception and give you a taste lol
Amazing hotel with amazing service.
We called the valet who picked us up nearby and brought us to the hotel. We also used the complimentary shuttle to get to the airport. They accommodated a 12PM check in AND upgraded us to a mountain view room with our Gold status. The Snow Lodge is delicious and all the staff are so friendly, helpful, and accommodating. We also utilized their BMW test drive/house car to drive around Aspen which was a wonderful perk. Room service presentation was the best I've ever seen. The lobby has amazing energy and feels like the hub of aspen.
If I could give six stars, I would! First and foremost, I
If I could give six stars, I would! First and foremost, I need to highlight the exceptional work, receptiveness, diligence, sincerity & overall professionalism, the concierge team provided me and my partner during this momentous and unforgettable trip. I elected to celebrate my 40th birthday coinciding with proposing to my partner of over eight years. With the help of this exceptional concierge team, literally every single detail went off as planned. I will without a doubt never forget that special day, and I am eternally grateful for the help and support of the St. Regis concierge staff. Additionally, I'd like to highlight Max Levy specifically. This gentleman went Over and beyond what I would consider his "daily duties". Max , thank you. The hotels, Valet, Food service & support staff greeted me and my partner with a friendly smile And hello every time I entered, or exited the property, to include "Kitty" The new improvements at the spa were exceptional, and the service me and my partner received was exceptional. Personally, I couldn't have been happier with the time spent at this lovey hotel.
Don't let the pictures scare you.
Only a few of those items stayed in the hallway more than 4 hours. What might scare you is the small size of the room. We were there for a weekend and covered every square inch with our clothes. The closet is tiny. No iron or board in they room. Ample drawer space. There is a double sink in the bathroom that we had. The amenities were fine. They did not replenish them during our stay which probably saved me some unnecessary calories. The French press coffee showed up quick when you called in the morning and it was free--along with your choice of newspaper---WSJ or NYT which I loved. The adorable St. Bernard in the lobby, kitty, is a nice touch. It really is a gorgeous setting. The pool beautiful. The signature Bloody Mary was great. The people were pretty friendly the service acceptable. I just don't think they have enough help to provide the level of service that is expected with the price they charge. If you choose not to stay there I don't think they will care, tbh. Someone else will
Stopped by for a cocktail at the hotel bar and was lucky to
Stopped by for a cocktail at the hotel bar and was lucky to meet Octavias the bartender! He is extremely passionate about his knowledge behind cocktails and is an incredible bartender. I brought my friends back for a second night because he created an amazing bar experience! Will 100000% be returning soon to visit Octavia's by the bar
St Regis Aspen has come back strong after the recession.
You can't walk 30 yards without someone asking if they can help you with anything and wishing you a good day. Facilities are plush and clean. First class all around. But was disappointed that authentic Chefs Club was not available in the summer and a 10 course omakase pop up was temporarily in its place. Never saw more than 3 customers there in evening. Entire city of Aspen is still trying to get the restaurant business back on track and St Regis is there too but making good strides. The Mountain Lounge off the lobby is great w food and drinks and live music. . Gotta try their famous bloody Mary's.
Great views and beautiful brunch with nice music.
All my family enjoyed food. Meat was amazing and lobster was fresh and great taste. Fully enjoyed.
CONTRACTORS AND JOB SEEKERS BEWARE! They become extremely
CONTRACTORS AND JOB SEEKERS BEWARE! They become extremely confused when you actually expect your wage and have discovered the J-1 program because it is easier to give someone the run around regarding missing wages when a person can not advocate for themself with English as a second language. Accounting is impossible to reach reflects the gravity of issues not only employees/contractors have but guests seem to have as well when payment Is questionable.
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