Seller with the Polo Bar reservation on 5/17 for 4 people - The Villa Casa Casuarina At The Former Versace Mansion Miami Beach - Trade Reservations
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The Villa Casa Casuarina At The Former Versace Mansion Miami Beach Reviews from The Last Year
Unique Hotel
We wanted to try an exciting hotel in Miami so we chose the former Versace Mansion. We stayed in Elton John's room.. I guess. It was very cool and everything I imagined it be. So over the top haha. I would stay again and try a different room. Breakfast was yummy too!
Place worth going to eat or have a drink
Don't go because you're morbid, go to enjoy the food and the cocktails, the decoration and the nightlife. The food and cocktails are not cheap but it is worth going in - you can take some good photos. The decoration is really interesting and the building is beautiful.
Amazing other than awful irrelevant music
Absolutely loved it but really was ruined by the music. I was expecting to feel extremely Versace and Italian but the music felt like was just playing hot hits on Spotify was really disappointing and ruined the experience. The service was amazing the food was great. I just wouldn’t rush back as it didn’t feel like I was in the Versace mansion felt like a common bar.
Unique experience in a unique building
Checked in here for eight nights and the experience was in our opinion excellent. The suites, theres only twelve on two floors and they are beautifully fitted out with most of the original decor, paintings, antiques, furniture and fittings that Versace brought from Italy to redevelop the building when he bought it - the interior is stunning. This is not a hotel, it's better thought of as a restaurant with rooms. The main business is Gianni's the restaurant that sits around the outdoor pool area, 300/400 lunches and 600/900 dinners daily. It is a precision operation, with no one allowed into the building unless they have a booking. The staff are excellent, all beautiful people dressed in black and well trained ,very efficient, and they looked after us very well. Breakfasts are exceptional when you have the entire outside area essentially to yourself and any other guests. We had dinner too and it was also superb. There's no residents lounge or private after hours bar, you share the public areas with diners from 11-4 and 5:30 until late. Your suite is your lounge, ours was enormous! - The bar is cosy and well priced, Grande Marque Champers at $125 and a great selection of cocktails. The Victor hotel next door(owners of the villa) allow use of their pool, gym and Spa to residents. The villa will provide towels for the beach. So, if you want a truly unique experience in a wonderful building on the marginally quieter end of Ocean Drive, this is definitely for you. If you're a 5* hotel lover, maybe this isn't for you, there's plenty big hotels up on Collins Avenue and further up the beach that will endlessly pamper you. Suite Price is expensive but VFM in my opinion - we will return!!
RESTURANT - Gianni's! Versace is only just the name.
Don't expect that your dining experience will be resemble the Versace aesthetic. Interior does not reflect on the Versace style. Pictures on the internet, the pool is very well lit up with colorful lights- that's not the case in reality.Traveling 3k+ miles...upon arrival I was unimpressed, but didn't let that get in my head .Dining "experience" starts with the unpleasant hostess expressing to me that my table will be given away to another party (during my reservation time) if the last 2 people will be late. My reservation was at 6:45, the other 2 guests came at 6:50 ... 5 minutes late. Upscale restaurants do have a 15 minute grace period for a table. Came to restaurant 15 minutes before reserved time-expected a table to be already waiting for us. The 2 other guests came at 6:50 and the hostess tells me that she had gave away my table and now we will have to wait until another table is done for us but she cannot tell me what time we will be seated. You make a reservation and if at that EXACT time everyone in the party isn't there...your table will be given away without second thought. After going back and forth with her, she lead us to a table. I could sense the hostess had an attitude towards me for asking her a couple of questions. Hostess's lack of knowledge about the restaurant's floor defects/ issues , ended up with me falling and scraping my forearm. Little to no remorse or a simple "are you okay" was yet to come from the hostess who proceeded to look back and ignore the fact that a guest had slipped. No matter injury big or small, a warning to all guests should've been addressed if there's a caution to watch out for. Addressed to hostess that she should've informed me there was a defect in the floor, hostess proceeded to ignore me. Hostess led my group to a secluded table in the back of the restaurant , I'm assuming as an act to show her pettiness. Slapping menus onto each plate, she had given a table to us with the expression on her face as in "here's a table,shut up". Table completely lacked a luxury dining feeling, stained tablecloth and had an appearance as it's not been cleaned off from previous party. Once more,expressed my concerns to why the other party was seated at MY table and now we got sat in a room completely away from the restaurant scene. Hostess rolled eyes and said she will get the manager for us. Well in my opinion, a manager of a "high quality" restaurant should be able to address and resolve my concerns in a manner way. WRONG! Manager (baldy man) had came up to our table and began talking in an audacious manner to the men in my group basically stating "if you don't like this table, you can go outside and continue waiting ". Ok.... So reservation initially was at 6:45... now it was 7:30ish. They wanted me to wait more???? 45+ minutes just to be seated? Leaving us with no option but to wait more OR be seated completely away from the resturant. We didn't come to Versace to sit at in an empty room facing a corner. At the end,(after once more waiting) manager was able to figure out a way to seat us outside which was appreciated but the tone in which everything was being handled was extremely unprofessional. All about the service made it seem as I was just a pain (in you know where) and their whole purpose was for me just to leave. Manager had left me with a General Liability Incident Report to fill out. He had interrupted my dinner and was waiting for me to fill it out. I had told him " I'm sorry... I'm not filling out an entire report in the middle of my dinner!" At the end of the dinner, the manager was waiting for me by the door and proceeded to snatch the paper out of my hands , raising his voice at me saying that's his paper. That's not your paper nor your property! If anything, it is my paper and property just as it's yours since it's involving myself. As a customer, I am OBLIGATED to have a moment to read what I am signing and filling out. During dinner with loved ones , is most certain not an appropriate time at all. I'm not at a business meeting to be filling out paperwork at the table. Completely out of etiquette! I was totally willing to fill out the document and mail it back. Manager did not let me even have a copy of the "document". Again, I understand he wants to cover himself but he crossed the radar at this point. Food mediocre- lacks presentation (pasta was slapped onto the plate- kind of like at your elementary school cafeteria) Food barely reaching a 5/10. Be advised if you come here, prepare to fully keep your mouth closed and nod your head to everything , if you'd like good service. Say a word and they will ON PURPOSE throw attitude to any concern you shall have
Gianni Versace's house
Of course we didn't have any drinks in this chic place. We went there just to see the place where Gianni Versace had lived. I never thought I would one day come and see this place with my own eyes. The house, since transformed into a restaurant, has kept its Italian spirit and its bling bling side so dear to the designer. The mosaic swimming pool is superb.
Great Lunch Experience
The lunch at Gianni's at The Villa Casa Casuarina and it was excellent. The whole experience was first class. The villa is beautiful and the atmosphere was excellent. The fixed price ($38) lunch menu is excellent value for money and offers a varied choice of dishes. Our experience was made all the better by our brilliant waitress Laura. I can highly recommend Gianni's.
Shadowed Stage
My first booking for three nights didn't get any response when I asked about room types. So, I changed it to just one night, which was enough. Some staff were nice, but others didn't seem to care much. The mansion's original furniture has been replaced with some questionable pieces. At $1000 per night, you'd expect better service, like AC concierge or turndown services. My room had too many pillows and curtains that I had to attend to myself. If you're interested in the Gianni Versace mansion, go for it, but not all rooms have his style, and some might be more basic. Don't expect lux service.
Excellent food, good service
Excellent place, really delicious food, presentation, flavor, a sublime experience, I would definitely recommend trying their dishes. The beautiful place, the atmosphere, family friendly, highly recommended. The service is good..
Casa casuarina
pleasant experience as always. always 5 star cuisine, unfortunately the service this time was 2 stars, I had to wait a long time. There must have been some problems in the dining room. I will definitely return, hoping that the service has improved.
Stay elsewhere, the hotel ordered a Suburban to the Cruise Port. We almost arrived at the Airport. Driver blamed hotel!
The hotel relies upon its link of being Gianni Versace’s home. Hordes of people turn up to have their photographs taken outside. The restaurant is really busy with non resident attendees. The Classic room was 3 star at best charging 5star plus prices. The breakfast had no cereals and only swhite sliced bread! Loud music played throughout the hotel meant sleeping before midnight was impossible. Bathroom was splattered with paint on the taps. No lift. An absolute disappointment and not value for money. We would never stay there again!
Wonderful Trip
Absolutely wonderful!!! Don't miss this property & restaurant if you are in South Beach.. My regret is we only stayed 4 nights!! Could have stayed longer.. and will next year...Ate in their restaurant, Gianni's, 3 of the 4 for dinner and everyday for breakfast.. facility was amazing.. staff was great. couldn't do enough to assist with everything.. from the Antonieta at the front to Stefano the GM....and the waiters. GREAT.. and can not say enough about the food.. the ambiance.. the staff...2nd to none.. Wish I could give them a 10! on a 5 point scale.. our visit was that good...
Really disappointing.
Would recommend for lunch. Don't bother with staying at the hotel or high expectations for dinner. Hotel management was super rude and service was awful. I have a shellfish allergy and they literally told me I could not eat any of the pasta because it's cooked "the Italian way" using the same water for all of the pasta all night. Apparently they could not boil a pot of water? They messed up several other items at our meal, our room was 62 degrees with no way to adjust it other than open the windows and wait, and regardless of the $1500 room charge, they came and asked us to leave at 5 minutes after checkout time. So bummed as this was to be a special treat for one of our family members. Save your money, stay at the Ritz and go there for a drink.
Came to The Villa hoping to have dinner as a walk-in.
No luck in the dining room as it was full so we ended up at the bar in the courtyard. Interior was really nice and Leny's service was EXCELLENT!
The Villa is GORGEOUS.
Exactly what the photos look like. I highly recommend a reservation at Gianni's. Otherwise, you won't be able to experience the beauty much. A lot of the Villa is closed off to patrons unless you're a staying guest or a dining guest.
This place is beautiful don't get me wrong but the food is
This place is beautiful don't get me wrong but the food is below average. Despite making a reservation they made us wait 15-20mins. Once we were seated we had to wait even longer for our waiter. Once our waiter came they were nice. However when I asked how the Caesar salad was made - if the sauce was made in house they said yes. But as you can see in the picture it's just regular Caesar sauce that you can buy from Walmart. The most expensive basic Caesar salad in the world. Didn't even have bacon. It just gets worse with the cacio e Pepe. It was cold and the pasta noodles were over cooked and too thin. Every pull of the pasta made it break every time into small little strands. So disappointing. Also be aware of the 20% service fee on top of your bill. What a joke lol. People are compelled to come here as it's the former Versace house. But honestly that's all it is as the restaurant is a disappointment.
Fabulous memorable trip! I loved being their guest!
Fabulous memorable trip! I loved being their guest! Fantastic food, drinks, and service
Great and timely service, beautiful location.
We were pleasantly surprised by the food because we heard that this place was more for an ambiance, not the quality of food. Everything was delicious!
The most outstandingly beautiful experience I've enjoyed
The most outstandingly beautiful experience I've enjoyed for some time, dining @giannisatthevilla! Sitting off the corner of the pool, we were perfectly positioned to view all the well-dressed, high-heeled patrons enjoyed what for us became the most delicious, visually appealing meal!! Our entire dining experience would not have been complete without the outstanding service and conversation from our server, Ruben @tintin33chino! Hope to visit again soon!
What a joy to have stayed here.
My husband and I stayed in the Mosaic room for 3 nights. That was plenty to explore the area, eat and indulge. Upon arrival once you get past the initial gatekeepers you are given a room key and your luggage is taken to your room. Navigating the mansion is such a treat cause you get to be in the mix apart from the busy common areas. This was out of our comfort zone considering the room type but was a very welcomed experience. Winding staircase from the bathroom to the room, balcony, huge space overall, absolute eye candy to just look at and do not get me started on those comfy sheets. While I'm here let's give a nod to housekeeping. Daily when we would leave, without fail the room was cleaned no matter we were done one or 5 hours (still don't know how they pulled it off so conveniently) . Once the staff was familiar it made the stay even more comfy as you just move about the space and explore the hidden books that are all painted and decorated. At night it felt like you were asleep and there was a party downstairs, it was a total vibe. The noise made you feel in the mix but wasn't loud enough to prevent rest. Staying here was an experience I look forward to referencing to anyone who will listen. Tip- as guests of the Villa we got a discount on dinner at Giannis ! Valet on standby for when you need your car.
Hace un par de semanas que visite por primera vez Miami
Hace un par de semanas que visite por primera vez Miami (maravilloso por cierto) Y era para mi y mi pareja un sueño visitar la mansión Versace y ese día llego y omg quede mas que encantado con todo , visitar la mansión y poder degustar sus platillos a un lado de esa piscina tan hermosa con detalles de oro fue tan placentero . La comida espectacular 10 de 10 Ha sido la mejor burrata que he probado en mi vida , el salmón estaba en su punto y sus vegetales eran perfectos , el corte de carne lo pedimos médium rare y llegó tal cual , los cocteles pedimos los más populares y estaban riquísimos El lugar no tiene precio es tan bello La atención fue ESPECTACULAR Nos atendió el MEJOR mesero del mundo RUBÉN fue muy muy amable encantador y muy atento 10 de 10 para el (muy pocos meseros como el nos hemos topado en nuestros viajes ) felicidades Recomiendo el lugar y la comida al 100 % El lugar es tan hermoso para tomar fotos a los que les encanta capturar los mejores momentos . Gracias nos vemos pronto.
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Seller with the Polo Bar reservation on 5/17 for 4 people
By 🍑 @BraveCloth47, 05/10/2024 2:06 pm
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I am interested if you are willing to negotiate. Post on my wall if/when you see this.
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