I really wanted to like this place, but pacing was - TIAN Wien - Buy Reservations
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🤢 2/5 - I really wanted to like this place, but pacing was
By 👻 @Puay K., 05/16/2017 3:00 am
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I really wanted to like this place, but pacing was terrible, it took 3.5 hours to complete 8 courses. It could have easily taken 4 hours if we didn't tell the waiter to rush the last 3 courses. Service was horrendous, wine and water glasses were constantly empty. When someone left the table, napkins were not folded. Strangely enough the table next to us had theirs folded when they got up from their table. Maybe we just had an awful waiter, but overall service was lackluster and I don't sense the staff wanting to give diners a magical experience. Temperature control was non-existent, the restaurant got so warm that diners started stripping down (ties, jackets and sweaters). A lady sitting by one of the doors actually opened it, and left it ajar as the place became very stuffy. Food was solid, but with such high temperature I lost my appetite. I don't understand how with such poor service they could keep their Michelin star. I dislike leaving negative reviews, but I was very disappointed and feel like someone needs to provide a "buyers beware" warning.
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