Very good, but with one important and irritating FLAW!! - Viceroy Durham - Buy Reservations
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Durham's Best Restaurants that are most frequently booked by customers of Viceroy Durham
Ranked #10 in Durham's Best Restaurants.
😒 3/5 - Very good, but with one important and irritating FLAW!!
By 👻 @Scotty Y, 11/25/2022 3:00 am
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5 Family members went to celebrate a couple of our birthdays. We were seated at 7:15 for our 7:15 reservation.The food was Excellent, The wait staff very good, we were loving it. At 8:55 just as we had ordered a 3rd round of drinks we were informed by the hostess in not the friendliest of manners that we needed to leave the restaurant by 9:00 as there was a sign by the door informing patrons of a 90 minute window to experience your meal. No one in our party noticed the sign near the door on the way in. And we were not informed of the 90 minute limit by the website, the hostess, or the waitstaff. Had we been told in advance of the limit we would have gladly complied. So much about Viceroy was wonderful, unfortunately that over-site is not really acceptable. Our visit was less than 5 star, i gave it 3 stars. Leaving an important piece of information like that to chance? I sent a letter to the manager, hopefully i will hear back from them.
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