Terrible customer experience - Walter's Bar & Kitchen London - Buy Reservations
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🤮 1/5 - Terrible customer experience
By 👻 @Mario M, 10/14/2019 3:00 am
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They don’t even explain what are putting in and given that the cashier can’t explain well certainly does not help. When you ask for beef and salad you gotta guess what they are going to put in. She made the box and I asked whether she could remove the pickles as I just asked for beef and salad. She dodges the question a couple of times pretending she is busy with other clients. In the end they handle over the box and I ask them to remove the pickles: “next time you just say all salads with no pickles, ok?”. Noooooo you take back the freaking box and do a new one, what about it? Bad customer service. The meat was also quite tasteless to be honest.
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