Will NEVER recommend - Waterbar Restaurant San Francisco - Buy Reservations
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San Francisco's Best Restaurants that are most frequently booked by customers of Waterbar Restaurant San Francisco
Ranked #17 in San Francisco's Best Restaurants.
🤮 1/5 - Will NEVER recommend
By 👻 @Konstantin P, 12/02/2022 3:00 am
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I will NEVER ever come back to this place. Rearly do I write a review, as most of the experiences are great, but Waterbar is really a 0 out of 5 for me for several reasons: 1) administration of the place kept the door opening all night and as a result cold air was coming in ALL the time. As a result I caught a cold and I'm sure that decent amount of people got sick that night. The experience itself was ruined by the cold air coming in all the time. They decided that it will be a good idea to serve people outside since the place itself was overbooked for the night. I get that this is about business, but this is an example of poor thinking of customer service 2) I got light food poisoning after eating there. I'm still having stomach pain until now and it all started together with the headache after I diner at waterbar. 3) the hostess wasn't very accommodating when I was asking for the table and just was trying to get rid of me by sending me to sot at the bar. When I asked if there is a chance that something can free up - she didn't even wanted to look. I booked this reservation through openable after the hostess informed me that they couldn't sit us and oh miracle somehow they were able to sit us later on and the hostess was clearly annoyed by me doing this. I get that she has a process, but she is there to serve customers. Overall service wasn't great, but most unfortunately I got really really cold due to the door, which was opened multiple times throughout the night. As a result I'm feeling under the weather the entire day, just cause something didn't want to close the door.. Unbelievableas very frustrating. In cases like this I believe this is with management in the first place.
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