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Wolfgang Puck at Hotel Bel-Air Los Angeles Reviews from The Last Year
My husband and I dine on a weekly basis in many upscale
My husband and I dine on a weekly basis in many upscale restaurants in Los Angeles and never had such a poor experience. We made a reservation agreeing to a $600 set menu and noted that we don't eat shell fish. In my worse dreams I never imagined to be served the same first and second course with out a substitute for the main part of the dish. Even our waiter was shocked. Basically we were served six tiny pieces of asparagus for the first course and raw pickled onions for the second. We were both shocked. As for main course we were told we cant have the fish because of the shell fish included couldn't be changed. I am not sure why did your restaurant even accept our reservation. It would have been so much better had we were told that you can't accommodate the shellfish restriction. We would have gladly booked a different experience. Please understand we aren't looking for a refund. I am looking for an understanding why the Hotel Bel Air chose to ruin our Valentines.
*** It seems like this spot gets a bad rap.
*** Its current below 4-star rating is absurd imo. Guests are affable, friendly, some celebrities. Staff is genteel, attentive and quite pleasant. Ambiance is bright, airy & quite comfortable. So as far as service goes definitely ... 5-stars Smoked salmon benedict on point ... 5-stars Blueberry pancakes were superb ... 5-stars Espresso and french press coffee ... 4-stars I fail to see why many yelpers hating on this. It would seem that it is mostly due to prices? Sure, it is pricey here... hello, this is in Bel Air. The typical breakfast entree costs ~$40 here. If that's not to your liking then just do not go. *** Otherwise it's a great spot for brunch. ***
5 stars for the ambiance hence why we chose this place to
5 stars for the ambiance hence why we chose this place to discuss luxury realestate however very average below with the mussels we ordered. 3.5 for the service. 2 for the food which was a disappointment. The bread was $18 and fresh The Diet Coke was $9 a bottle so my expectations were a bit high not to mention the $20 parking fee with a validation. Very high ticketed lunch meeting. Our salad had more flavor than the main dish and the presentation was beautiful. Much to my disappointment the mussels were in a very bland sauce. I could smell the aroma of the saffron but I wasn't getting any flavor from the sauce. Very watered down. They didn't have spoons and took away my fork much too soon without giving me new utensils from taking away the salad. I am sorry but I was disappointed and expected a lot more since I was entertaining a client.
Egregiously overpriced for what you get
Two of us each ordered the Turbot. For a $70 main course, this small, overcooked/dry and oversalted piece white fish with a small swirl of sauce was so very disappointing. There are multiple excellent restaurants in Los Angeels- but Hotel Bel Air is not one of them.
Today, my family and I dined at the restaurant at Hotel
Today, my family and I dined at the restaurant at Hotel Bel-Air for the first time. Let's begin with the customer service. Our first impression was positive as we were warmly greeted upon arrival and given the option of sitting inside or outside, which we appreciated. While the food was good, it didn't quite reach the level of spectacular. I ordered the black truffle pasta, which I found to be a bit too buttery and in need of more flavor. On the other hand, the cucumber drink with tequila was absolutely amazing and I can understand why it's a specialty of the house. We requested the lobster pasta to be made with shrimp instead, but unfortunately, it was lacking in shrimp. However, none of these issues were as bothersome as the valet attendants informing my husband about a minimum tip. They explicitly told him that a $20 tip was the minimum. Although spending $800 on dinner means that $20 wouldn't make a significant difference, it's the principle of the matter. I would prefer if they simply charged $20 for valet and allowed us to tip as we see fit, rather than dictating the minimum amount. Would I recommend this place? Well, if you happen to be passing by and want to grab a meal, then sure. However, overall, it's nothing particularly special.
My wife and I couldn't make it back to Los Angeles this
My wife and I couldn't make it back to Los Angeles this year for the Holidays since we live in Europe and we decided to gift her sisters and Mom afternoon tea at The Restaurant. I've had dinners here with friends and for meetings in the past and have always had a great experience. My experience arranging tea for my wife's family was very smooth and the team at The Restaurant was extremely accommodating given some last minute changes. My wife's family said tea service was excellent, champagne list was good and overall they enjoyed some relaxing holiday time together in a very nice setting. I would strongly recommend The Restaurant for tea service or dinner and thanks again for their team for helping to accommodate everything!
We took our family to the Hotel Bel Air restaurant for what
We took our family to the Hotel Bel Air restaurant for what was supposed to be our Holiday Brunch last Sunday afternoon. Expensive? Very! However, there were so many people with their dogs in tow, it was as if we were attending the American Kennel Dog Show! Even more disgusting, some of the many dogs were allowed to sit at the table next to us and eat off a plate while the alleged owner stupidly looked around for privileged praise. Worse, and as we were leaving, some of the dogs were defecating on the grass adjacent to the swan pond! Owner's looked at us as if to say "what are you staring at!" After we got home, my wife found our daughter's legs were ravaged with flee bites! Never again!
Birthday and anniversary
We booked for our anniversary and my husband’s birthday what can i say it was amazing the service is exceptional and food gorgeous after we finished our meal we moved to their bar and cocktails were very good.
I visited the Bel Air Hotel for my birthday on Saturday,
I visited the Bel Air Hotel for my birthday on Saturday, and I must say that our server, Juan, was exceptional. He went above and beyond to make our experience wonderful. Providing fantastic menu recommendations, he was incredibly hospitable. Our orders included Huevos Rancheros, a pastry basket, and French press coffee, all of which were delightful. Juan surprised us with a dessert, crème brûlée. It's a must have from their dessert menu! I have to say the seasonal spice muffin from the pastry basket was my favorite. If you're seeking fine dining and an incredible ambiance, I highly recommend the Bel Air Hotel. I'll surely return. Thank you, Juan, for your outstanding service!
It’s fine.
We wanted the Restaurant at Hotel Bel-Air to be something other than a nice hotel restaurant in a fancy hotel, but at the end of the day that is all it really is. The food was all good and presented well but $15-$20 per item overpriced which is hard to justify when the food isn’t incredibly special. Service was good but not the memorable service you expect at these price points. The ambience was great however and it was fun to walk around the resort afterwards. Do I feel like I need to rush back? No. Was it fine for what it was? Yes.
We wanted the Restaurant at Hotel Bel-Air to be something
We wanted the Restaurant at Hotel Bel-Air to be something other than a nice hotel restaurant in a fancy hotel, but at the end of the day that is all it really is. The food was all good and presented well but $15-$20 per item overpriced which is hard to justify when the food isn't incredibly special. Service was good but not the memorable service you expect at these price points. The ambience was great however and it was fun to walk around the resort afterwards. Do I feel like I need to rush back? No. Was it fine for what it was? Yes.
Great Experience
This is a cozy and elegant restaurant, with a minimalist decor. The service was impeccable, attentive, and professional, without being intrusive or pretentious. The sommelier was very knowledgeable and helped us understand the wine pairings. The whole experience was a treat that I will never forget. Restaurant is not cheap, but it is worth every penny for the quality and exclusivity of the food and service. It is a place to celebrate a special occasion, or to treat yourself to a once-in-a-lifetime meal. This is one of the best restaurants in the area, and I would highly recommend it to anyone who loves fine dining.
Don't go.
My girlfriend and I went for breakfast and the place was half full. After 10 mins I asked a bus boy to send a waiter. Waiter arrived and took our order and we never saw him again. My Bloody Mary took 30 mins to arrive, the fruit plate that I ordered never showed up. Then the manager appeared and apologized for the bad service. But the service didn't improve. They didn't clear dirty dishes and nobody came around to ask how the food was or if I wanted anything else. This place used to be special, but now it's dysfunctional and lazy. What a shame.
Im not going to lie the food was good - presentation was
Im not going to lie the food was good - presentation was there. the restaurant was very nice. i went with a family of 10 , we ordered bread and butter and we hadn't finished the bread and the waiters took the bread away (one of 3) they took away - we let them know "we werent finished with that bread - there was 4 breads still there" she went to the back returned with two baskets of bread, "oh im so sorry they took it to the back and placed it there) one with 3 breads not touched (but not bread we received it was a different shape and doe - the other basket filled with bread that was bitten and ripped up and put back into the basket) we were shocked! as a high class restaurant with the prices you put you're bringing me someone else's bitten up bread!? after speaking to them they returned with new bread which was nice but not the greatest feeling since we were about to eat someone else's eaten up bread we let them know it was so unprofessional. we ordered coffee and my cousin order hot latte but asked for scorching hot coffee they brought her semi warm coffee, she returned it asked for hotter , returned with warm coffee she said i asked for very very very hot coffee , he then says i tried this is the most i can do , she then said take it back i don't want it then, excuse me? you cant make a hot coffee hot??? we got the coffee back scorching hot , so after the third time they managed to do it. all and all - with a big check and good amount of tips we didn't leave so happy. please make sure your customers leave happy. :)
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