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Paternoster's Best Restaurants that are most frequently booked by customers of Wolfgat Paternoster
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Ranked #5 in Paternoster's Best Restaurants.
Booked 1 times by Wolfgat Paternoster customers.
Ranked #4 in Paternoster's Best Restaurants.
🤮 1/5 - Ridiculously overrated
By 👻 @Haiko N, 02/26/2023 3:00 am
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Where to start. We booked 4 months in advance for my wife's birthday and were extremely excited to have the opportunity to dine at one of the "best restaurants in the world". My wife, being a devout member of the foodie culture, read up everything there is to know about the famous Wolfgat and head chef Kobus, admiring his ambition and refreshing take on the fine-dining experience. Nothing could have prepared us for our experience. Service From the get-go: bill increase of 20% on the food price already settled. No warning although a booking confirmation was sent to us by the restaurant through Dineplan multiple times before our booking date. Cannot fathom what would justify a sudden and unannounced price increase of 20%. Also not sure how legal this is, as I'm pretty sure we would have received no refund if we didn't accept this sudden increase. The waiters are somewhat professional but clearly untrained, as they seem to have memorized a few lines about the food but otherwise knew little to none about the dishes being served. They were most definitely not attentive, forgetting wine orders and pairings, pouring wrong wine in half-full glasses resulting in expensive purchased wine having to be thrown out without a reimbursement or even a 'sorry'. This happened repeatedly so my wife had to anxiously block her wine glass every time a waiter came past with a bottle of wine, reminding them of her wine pairing so that they would stop mixing wine in her glass. Food No better words to describe this brand of food other than pretentious, overpriced, and pompous. And we love fine-dining, so this is not merely a reflection on the portion size, composition, or price. The quality of the food being served here is absolutely not worth the insane food bill and is generally unappetizing. One dish was so insanely salty that two of our guests could barely swallow it. Even after mentioning this to the waiter clearing that dish's plates, we received no acknowledgement of this feedback whatsoever. It was a cold evening yet all the dishes, apart from the last main, was cold and raw. The seasoning on all dishes felt out of balance and not at all in touch with what the chef could possibly have intended. This is not an isolated incident as both my wife and I, and our three guests, were genuinely shocked at the imbalance of the taste of each dish. Setting & atmosphere The one good thing is that the view was good, though not half as good as the place we stayed. Music was blaring and not at all appropriate for the setting or the atmosphere (mostly pop). Bland and not too well-maintained building with no interesting art (that I could see). No blankets offered on a cold night, although they did start a fire in the fireplace (which I had to maintain myself at times). The menu was on black and white xerox paper, and they didn't even print out the bill for us - we had to pass a phone around! We all got the sense that profit was the main concern here. An example of this is that two of our friends had to cough up R200 per glass of cinsault because the chef (owner?) inexplicably poured them a few sips (around 50ml) of some expensive off-menu wine instead of the cinsault that they knew the price of. Again, I suspect the consumer protection act may have something to say here. Conclusion By the end of the night we were left wanting, extremely embarrassed for having invited our guests along for the evening, and bereft of our desire to attend another high-class fine-dining establishment on the West Coast. Next time we will stick to what we know, like an evening out at a Bertus Basson establishment with his hearty, tried-and-tested, honest-to-goodness, and unpretentious food.
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