Great food but as usual, shortfall in service level. - Yì By Jereme Leung Singapore - Buy Reservations
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🙂 4/5 - Great food but as usual, shortfall in service level.
By 👻 @TravelnLive89, 04/27/2022 3:00 am
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We came for a decadent dim sum spread and boosted it with some BBQ meats. Everything was a delight to our palates short of the seasonal items that tried to feature mugwort. Sadly, the flavours didn't come through. Presentation was on point though. The unfortunate part was getting the attention of their service staff who seemed overwhelmed by their tasks at hand at any one time. No one was looking to see if the diners needed impromptu assistance. And when eye contact was made, the male manager on duty seemed to have a knack of looking over our heads. In the end, we had to resort to calling out for assistance each time. We like the food here but we certainly hope that Yi strives to improve its level of service. Ever since the restaurant's opening, it's been a noticeable flaw and we are obviously not alone in observing this. In any case, kudos to the kitchen. We will still look forward to our next dining experience here.
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