CAVA 52 M St SE Washington, DC 20003 United States Washington - Buy Reservations
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CAVA 52 M St SE Washington, DC 20003 United States Washington Reviews from The Last Year
First time having CAVA.
I loved it. It was simple, effective and filling. The food made my stomach feel better instantly, service was excellent. The type of spot to grab a quick meal and not feel disturbed because of the calm ambiance.
Today I visited Cava near the yards & I am blown away by
Today I visited Cava near the yards & I am blown away by the customer service I received from Blanca. She was very patient with me and understanding with my order. I like my protein and rice separately so I can warm them before eating my bowl and in the past there have been workers giving me a hard time or smacking their teeth when I ask them to put it on the side. She was very responsive, respectful and helpful. I haven't ate Cava in months due to the customer service I received in the past. Blanca turned my experience around and made me feel appreciated and valued today. The restaurant is always clean, the line moves very quickly and I am very grateful for the hospitality I received today. Blanca should be promoted to train the staff on customer service, patience and kindness! She made my day
Negative stars for me.
I'm a CAVA girl. I've never ordered Cava online and I've never used DoorDash. I'm never doing it ever again. I placed an order for 15 meals for my monthly team meeting. I placed the order through Door Dash yesterday, 11/7/23, approximately 3:30pm. The payment went through successfully, and received the confirmation email. I scheduled the delivery for Wednesday, 11/8/23 between 11:30 - 11:50. The confirmation email said the dasher would meet me in the lobby on 11/8/23 approximately 11:40. On the morning of 11/8/23, approximately 8am, I added one more bowl to our order. It was charged separately. 10:45am I received a cancellation email from Door Dash saying the order couldn't be processed and to expect a refund. I called CAVA as soon as they opened, no answer. I called Cava again at 11:40, no answer. I called CAVA again 11:46, no answer. I called door dash customer service for help. No help ... they said CAVA never confirmed the big order. They only confirmed the 1 added bowl. I called CAVA back at 3:06pm and finally spoke with a manager. I don't remember her name. She blamed in back on Door Dash, said they didn't receive it. I'm not sure where the problem lies but neither CAVA or Door Dash offered any compensation for the huge, corporate ($200+) lunch mess up. I deleted my Door Dash account - don't need that kind of stress in my life. I'll continue to frequent CAVA just not THIS location and I'll never order online from any CAVA going forward.
I wish I took a better picture but I was starving and this
I wish I took a better picture but I was starving and this bowl didn't stand a chance. People always compare to chipotle and after my first time I understand why but there's comparison Harissa bowl no avocado 10/10.
Truly the most unreliable place to online order from.
There is always something missing from your order, and the food is subpar. Do not bother with this location.
Cava's basically mediterranean food Chipotle style and I'm
Cava's basically mediterranean food Chipotle style and I'm all about it. My DC coworkers highly recommended it, saying it was a must-try for people visiting DC. And I get why! I personally like healthy foods in a bowl. Large portions at an affordable price. I came with a coworker and I chose the create your own grain bowl option. They've got all varieties of rice/grain and hummus/dips. I was pretty excited to see the eggplant dip/baba ghanoush. Except it was definitely more eggplant-y than a true baba ghanoush. Not smooth, kind of like they just blended roasted eggplants with spices and was like, there you go. It's good but I would love to see a baba ghanoush dip option too. I got a jasmine tea too. Not very jasmine-y, tasted more like a regular green tea. This Cava is pretty spacious and staff was nice and efficient.