Unpleasant experience for service of take away order - Imperial Treasure Super Peking Duck Singapore - Buy Reservations
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🤮 1/5 - Unpleasant experience for service of take away order
By 👻 @Sophia, 11/14/2021 3:00 am
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This was my 3rd time to order take-away food from this restaurant recently and the collection time confirmed at 6pm on Sunday (yesterday). We went there 10 minutes before 6pm and I was the 1st customer to be served for the collection of food.
What happened later on to me was very disappointing and annoying. We were only able to collect our food at 6:30PM until all the customers behind us in the queue have collected their order. I have been asking different staff to check my order while waiting for the order but apparently they were irresponsible to my request. As a Michelin starred and award winning restaurant, I don't think this kind of service would meet their service standard required. I would not recommend to order take away food from this restaurant as the experience was really unpleasant.
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